eBay

partial Order

Only 1/2 of order recieved Google shows the sellers address as an Empty Lot! No way to contact seller. What steps to take to with regard to Seller. Ebay's Customer service is a confusing circle.

Returning item with Chinese Seller, Domestic Item

Ok... Chinese Seller, items are state-side. This seller wants me to return the item to an address in California. They want to PayPal me the return shipping costs. I thought this was 100% a scam, especially because they have been trying to force and m...

Seller delayed responding until after return window had closed

I bought two new laptop power supplies and both were dead on arrival. I contacted the seller using the eBay "Contact Seller" process within the first 10 days of the 30-day return window, but didn't receive a reply until the window had closed (and onl...

I guess it is my turn to deal with a batch of sketchy claims and returns

I am a longtime seller that averages 4-6 returns per year. To get 4 in one week is a little disturbing but that is part of the game we all play here. All my returns are usually damaged packaging and are never INAD/SNAD. Check out this batch of claims...

Worried about a seller not accepting a return

I'm worried that a seller will lie about not receiving my return and won't refund me. I won a bid for an item, and paid immediately after I won. The seller tried to act like I hadn't paid, and requested that I send them payment or bid again. They eve...

Deduct on return for possibly faulty return?

First , I offer free returns for 30 days.A buyer bought a CPU and opened a return stating the motherboard was faulty (I didn't sell him a motherboard), the return reason was ordered by mistake. They added the faulty motherboard reason in the return m...

Abuse of the Free Returns Policy

Is anyone else having problems with customers returning items for no good reason? Or lying and saying something is wrong with an item when you know there isn't??? I'm really getting aggravated because even if you have a stated return policy Ebay can ...

Item Not Received w/ Combined Shipping- Best Way to Handle Filing w/ eBay?

I purchased two lots of comics from the UK to the US. The seller combined shipping, but neglected to ship one of the lots. I followed up upon receipt and she is unable to locate the other lot. I'm still hopeful the seller will respond, since she was ...

What happens if buyer does not return item?

A buyer opened a return , i sent him a shipping label and Ebay gave him 35 days to return the item. I am on the 33 day and the buyer hasn´t shipped back the item yet. Ebay will close the return if he doesn´t ship ? Or i have to contact customer care ...

Deductions on Returns

I understand "Top Rated Sellers" can deduct up to 50% if there is a problem with the buyers return. My question, can a "Above Average" seller deduct anything? Up to what percentage? Thank you all

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