Returns
Discuss how to manage returns with fellow sellers
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

faulty item

I purchased a brand new top from a 100% positive feedback. top arrived, However, it was an outlet top. The top was a name brand top second quality. was not described as a defective top or second quality. only new. when the top arrived, the button hol...

Return question

I do accept returns on Ebay. Someone bought an electric toothbrush from me. New, open box. After a few weeks they sent a message saying that it was fine the first week they had it but now it doesn't want to hold a charge through a whole brushing. Wil...

Ebay ...no customer support against fraudulent sellers

I recently received an item from India which was an obvious bait and switch by the seller. I opened a case with evidential photos and ebay replied and accepted my plea. The seller couldn't understand how the cheap substitution happened and offered to...

User avatar by Pathfinder
  • 86 Views
  • 4 replies
  • 0 helpful

partial Order

Only 1/2 of order recieved Google shows the sellers address as an Empty Lot! No way to contact seller. What steps to take to with regard to Seller. Ebay's Customer service is a confusing circle.

Seller delayed responding until after return window had closed

I bought two new laptop power supplies and both were dead on arrival. I contacted the seller using the eBay "Contact Seller" process within the first 10 days of the 30-day return window, but didn't receive a reply until the window had closed (and onl...

User avatar by Pathfinder
  • 411 Views
  • 10 replies
  • 0 helpful

Worried about a seller not accepting a return

I'm worried that a seller will lie about not receiving my return and won't refund me. I won a bid for an item, and paid immediately after I won. The seller tried to act like I hadn't paid, and requested that I send them payment or bid again. They eve...

User avatar by Adventurer
  • 200 Views
  • 5 replies
  • 0 helpful

Deduct on return for possibly faulty return?

First , I offer free returns for 30 days.A buyer bought a CPU and opened a return stating the motherboard was faulty (I didn't sell him a motherboard), the return reason was ordered by mistake. They added the faulty motherboard reason in the return m...

Abuse of the Free Returns Policy

Is anyone else having problems with customers returning items for no good reason? Or lying and saying something is wrong with an item when you know there isn't??? I'm really getting aggravated because even if you have a stated return policy Ebay can ...

About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started:

    Most Marked as Helpful Authors