Returns

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Resolved! Buyer wont return but wants refund

Ebay put a hold on the payout which us only 9 dollars because the buyer wants a return. It is not reasonable since she had an allergic reaction, but I know ebay always sides with the customer. What should I do to get these items back? they are perfum...

Return USB diagnostic for Webasto Thermo Test and Eberspacher edith

Purchased Item which didn't perform functions advertised from Diageu.Lots of messages and attempts to rectify problems but unfortunately unsuccessful.Requested seller should provide details via E-Bay Messages but response was only to suggest other po...

Create label

How do I create a label

Resolved! My return item went on a fedex merri go round help plz

I did a return request for an item I needed to return, seller sent me return label code. I took the package to a FedEx drop site. It sat there a few days Never being picked up, so I said enough and go get it and bring it to a fedex store, i let selle...

Insufficient Address

Purchased Brake shoes. They were not the correct parts. Received an USPS return label. Tracking the number, it says it has insufficient address. Now where my package is - no one knows. How am I going to get my refund? Now ebay does not have a phone n...

Is A 30 Day Return Policy Required as A TRS To Keep Protection

I have a buyer who purchased a beautiful Southwest bracelet from me in May. I offer 30 day returns. She opened a return request yesterday which was just at 29 days. "Said She changed her mind" . I am very irritated at this buyer as she had plenty of ...

Sneakers Didn't Pass Authentication, Fees not refunded?

I recently had a couple of sales that did not pass authentication, eBay refunded the buyer and charged me the exact sale price. It did not give me any option for Fee Credits or a refund. I know the exact amount I earned out of each item and the fees ...

Can seller initiate a return request ?

Hi. I have a buyer who has requested a return & refund via message. I am agreeable, but can not figure out how I can start the process to send him a pre-paid label. Can a seller initiate a refund? I messaged him instructions on how a buyer can initia...

Resolved! Is there a way to set the amount of time a buyer has to return a product they didn't like?

Is there any way to set a return window in listings? I had an item sold that the buyer didn't like and I offer returns. However, Ebay has withheld the return $$$ from my sales and the buyer was given 24 days to return the item. This is not acceptable...

EXTREMELY DISAPPOINTED IN EBAY & RETAIL BRANDS MART

I purchased two pairs of DG2 Jeans from Retail Brands. They didn't fit, so I packaged them together along with the purchase info and mailed them back. I have the USPS Tracking Receipt. Never heard from the Seller. Waited a week & sent another email. ...

return

I ordered in November 2022 an Ohio State jersey. When I received it it did not fit my husband so I asked to return it. I got the refund info 11/15/22 from Ebay, but I was never able to print the label they sent me, so I mailed it back on my own time ...

Visszatérítés!

Sajnos az egyik visszatérítésnél rosszul adtam meg a mennyiséget, ezért sokkal kevesebbett kaptam vissza mint amennyit fizettem az áruért. Van lehetőség módosítani?

Can I still get a refund if my item doesn't reach me until after return deadline?

A few weeks ago I ordered something, but a few days after the item was shipped, I discovered it was bootleg (with no indication) and immediately requested to return them. The "return by" date is July 5th, and the package only arrived just today (July...

‘Return’

About a few weeks ago i was looking to sell my canada goose and someone quickly got back to me. I looked at his profile and he has all just good reviews? Too good to be true. I explained all information he needed to know about the coat (tears, stains...