Returns

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seller cheating buyers

Madame Rochas pure parfum 13 ml. Ultra rare original limited edition 1970 The item was delivered after 3 month and I was not needed it. I reported to the seller that I would not receive it. The seller demanded a letter from the post office that the i...

How can I return an item I have received a refund on but can't get a return label on

I contacted the seller and was told to start a return I tried that and got a refund but still need to return the item nothing on my return details gives any info except that I got a refund I am unable to get any help or response from ebay tried to ge...

Buyer wants to reconsider declined partial refund offer - MBG

Buyer stated that vintage electronics item didn't work although it was clearly marked "AS IS", "no warranties" and "needs work". Buyer requested refund using MBG. I immediately offered a 50% refund. Buyer declined. All within 24 hours, I accepted the...

Counterfeit American Silver Eagle

I bought (2) 2023 American Silver Eagles which were delivered today. When I applied a magnet to the coins, the magnet stuck. .999 Silver is not magnetic. I submitted a return request, however, I found out that the secret service should be notified si...

returning damaged item

I would like to return a damaged item but cannot use the square eBay supplies to send a photo. I've gotphotos but would need to have email address of seller or would need eBay to intervene to get photos to seller. Have been unsuccessful in contacting...

Purchased cell phone china seller, ebay item shows 5g in photo, received 4g, no return label

Purchased samsung galaxy cell phone on ebay. item listed with photo showing a samsung galaxy cell phone A51 with 5g in photo. I will include copy of listing. I received A51 4g and contacted ebay to get return started on this item. I provided a photo ...

I never havean easy problem

I entered a question about the return policy for Ebay on returns earlier. It will take weeks for someone to reply if ever. My problem is that I needed a car part I used Ebay to find what the auto guarantee from the folks at Ebay and got the wrong par...

Resolved! Seller

Purchased Chefman Airfryer and received Aug.2nd. Tried it out on same day, plugged it in and started using it and within 2 minutes flames starting shooting out from the little vent on the back. Sent Seller message to start refund and to send me a ret...

Resolved! Challenging eBay Refund Situation

am reaching out in desperate need of your support and advice regarding an unfortunate experience I had with a recent eBay purchase.To provide some context, I bought an item from a seller on eBay, who unfortunately turned out to be fraudulent. The ite...

A who-dun-it! is the buyer or UPS to blame for missing parts?

Had a buyer with zero feedback purchase a $150 item. NINE DAYS after being delivered, I get a notification that they filed a “did not receive” claim. When I read the claim, they state “My package arrived on time, undamaged and untampered. But it’s mi...

Resolved! Return label FedEx ? No drop off location near me. How do I return the item ?

eBay automatically chose FedEx for a return label. Never happened before, there are NO FedEx drop off locations within a 25 minute drive. What do you suggest? Can I just drop a FedEx return labeled box at my USPS post office ? Thank you

I need help

I am trying to return a product but the final step where it says to return does not give me access,

Refunds

SELLER OFFERS COMPLETEB TOTAL REFUND FOR RETURNS BUT ENAY CLOSED THE CASE AND ITEM WAS PARTIALLY REFUNDED. SELLERS ITEMS DESCRIPTION INCLUDES THE PROMISE OF FULL REFUND INCLUDING SHIPPING. SINCE THE CASE IS CLOSED EBAY HAD LEFT ME TO CONTACT SELLER W...

Buyer says label is wrong & wants refund

Hi, I do not accept returns. I sold a bra and the buyer is saying that even though the label on the bra’s tag matches the size I posted, it does not fit her. And that she measured it and it is smaller than the label says. She submitted the return as ...

Returning item...cannot print return label

You keep sending me the "return" label...but it keeps coming up with an error message- We couldn't process your request because of a technical issue. Please try again.My eBay ***please send the already printed label to my email. I had responded to th...