08-03-2023 03:41 PM
I would like to return a damaged item but cannot use the square eBay supplies to send a photo. I've got
photos but would need to have email address of seller or would need eBay to intervene to get photos to seller. Have been unsuccessful in contacting eBay or the seller...after several attempts.
08-03-2023 03:53 PM - edited 08-03-2023 03:55 PM
If the item arrived damaged, broken, or faulty, you must add at least 1 image (with a maximum of 10) relevant to the reason you're returning the item for, and showing any scratches or defects. Make sure to follow our Images, video and text policy when you're uploading images.
Sending an image to the seller is not necessary nor will it help your return case. eBay doesn’t intervene to help with image uploads.
Uploading an image into the return is easy. Click the box in the return to upload a picture. The image will adjust to fit. After you’ve uploaded the photo click confirm return.