Returns

Forum Posts

Sorted by:

cannot confirm return on return page box is gray and not blue and will not allow me to verify return

Bought an item from seller who posted does not offer returns. However before I bought the item I emailed them and asked them specifically about item and area that could be defective. They emailed backed they checked and item was indeed intact and no ...

Selling doesn't want to pay return shipping for FAKE Apple AirPods

I have bought eBay with be careful but this time I got scam. The seller send me a FAKE Apple product. I am beginning losing confident in buying stuff on eBay. The seller gave a bad return address. How do I deal with bad seller? Seller is @ql9986

Return - item received is lower specs than item I purchased.

I purchased a laptop. On receipt I noted the specs were lower than item I purchased and the sound quality from the speakers was very low. I opened return on ebay. Contacted seller. He sent message thru ebay to close the return and he will send return...

sellers that dont accept returns, but buyer wants to return cause they dont want it anymore?

So i am curious how others handle these situations, i sell mostly vintage stuff and i dont see a reason for a return unless not as described, i only had two return requests total and i accepted them both and both times there was a issue, one time guy...

Charged a ridiculuos amount to return an item Return shipping fee

charged almost 70.00 to return an item that should not have cost more than 15.00

seller shipped the wrong item to me

I placed an order on 8/1 it arrived on 8/4 however it was the wrong item

Resolved! Flaky Buyers

Just because the buyer states that the item doesn’t match the description/images, doesn’t make it so. I do not accept returns and am puzzled why this is even offered to sellers when listing an item if there is an “out” for any buyer to merely state t...

Top Rated Enhanced Seller Protection

I sold a specialized Orthpedic Boot recently that was listed as Men’s Size 12 and I also provided the exact measurements (length, width and height) in 2 separate locations (Item Specifics and the Listing Description). Naturally a Woman purchased it a...

I have a Mini fridge that I purchased from eBay. It wet it no longer gets cold. I tried everythand i

I bought a Mini fridge from eBay and it stopped working. I haven't had it a year, is romantic.

How To File A Dispute! Seller Billed Me X's 2, Sent And I Returned Items Refund Was Less Than Half?

I Do Not Know What To Do? I purchased some fender flares for my Dodge Dakota and the seller billed me two times instead of one. When I received I contacted seller and was told to return and a refund would be given. So I returned the fender flares. I ...

How long does a buyer have to request a return?

I guess I should rephrase this a little - how long does the buyer have to be granted a return? Here's an answer I found when I searched it here: "If they want a refund for buyer's remorse they should return it within 14 days". I really don't care wha...

Is anyone else getting a majority of their “issues” from international buyers?

the past year, the only issues I seem to have to deal with are from international buyers through eBay’s program. One from Canada claimed a brand new and sealed item was magically missing a charger and they get refunded, another first time buyer from ...