I had a "buyer" who straight up lied about an item I sold him so he
could return it. It was a piece of stereo equipment and he said it
"didn't work". When I received the item back it worked perfectly. First
of all he only had feedback of (1) and I wa...
I have been selling for over 2 years and have never had an issue with
the photos I upload. Lately when I go to an item to check it after
posting I have noticed that the photos are not clear when I zoom in.
They used to be crystal clear when using the...
If someone inquires about an item I am selling there is an option to
send an offer in the reply to their message. Why is there not a Free
Shipping option to send the customer? Seems like a perfectly simple and
useful option that ebay could easily imp...
I had a customer contact me that the item he received was damaged. I
gave him a full refund. He then contacted me and said the item wasn't
damaged and he wants to keep it. How do I reverse the refund I gave him?
I don't see any "cancel refund" option...
I guess I should rephrase this a little - how long does the buyer have
to be granted a return? Here's an answer I found when I searched it
here: "If they want a refund for buyer's remorse they should return it
within 14 days". I really don't care wha...
How does a credit card company know that the item has been returned to
the seller? So someone can buy something and then a month later do a
chargeback? And the customer still has the item? I feel the only safe
way - for the buyer and the seller - is ...
This is exactly what I feel would be incredibly easy for ebay to do with
the press of a button. Ebay knows the exact amount of the shipping it
would charge to every customer. Press a button --> free shipping. Ease
of use for the customer and the sell...
Because I would have to ask the customer what it says as the shipping
price for his location. He could tell me anything. I think ebay should
offer this simple service instead of me having to play games with
buyers.
180 days! Will ebay step in and say to the credit card company "No. Our
return policy is only 30 days. We will not issue a return on this
item."? No store on the planet offers a 180 day return policy, and I've
never heard of a CC company imposing the...
