Returns

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Tried to return a shirt that was too small

I bought a shirt from this lady and it is like 3 sizes to small it says it is a 5x but it is not ! I sent her a message and numerous pic she acknowledged that it looked small and she would fix it !after a week of sending pic that she asked for I told...

Who pays the refund if eBay held it pending the item to be returned

I accepted a return (even though I stated that I didn't accept returns). The shoes were returned in same condition. Do I refund the money to be buyer and then wait to be reimbursed by eBay? Or, do I wait for eBay to refund the buyer after 2 business ...

First time ever

I sold a brand new & sealed dvd for nearly $100 then the buyer claims its not new has a few dents on box that i have a shrink wrap machine what a joke!. Ebay tells me to allow the return which i did now they decided to just side with her & i don't ge...

Am I allowed to change the address with the shipping courier?

I dont know weather this is the right subforum... Basically if I order an item and the seller uses a courier which allows me to change the time and the delivery address, am I allowed to do so? Would I still be covered under the EBAY money back guaran...

Pregunta acerca de la devolución de un producto

Realicé una compra de un producto desde Colombia, el producto llegó defectuoso y quiero devolverlo pero ya no tengo el medio de pago usado para la compra, como puedo hacer para que el dinero sea regresado a otra cuenta bancaria.

Returning A Item

Trying To Return A Item but it keep telling me I can't print the shipping label because of technical issues & my time to return is expiring. Return # 5745967392

Retorno de dihero

COMPRE UN SRTICULO Y ESTABA DENADO, lO DEVOLVI TODOSTRAMITE Y EL VENDEDOR M INFORMA UNA SERIE OBSTACULO SOBRE EL ARTICULO DESDE QUE LE INFORME EL DANO.

Can buyer still be successful with a charge back if seller accepts return?

Buyer bought two items with total value of $1500. 30 plus days later I receive a return request for one of them saying “don’t like it”. Rather than decline, I’ve been reading up on the charge backs and realize I need to accept return/buyer paying shi...

How long do eBay refunds take?! Should I file a chargeback?

I purchased an item for $1,300. I returned it with the reason "Not as described" because both the photos and description were extremely misleading. The seller refused the refund so I opened a case with eBay. They decided the case in my favor on Augus...

Global Shipping returns. Who pays return shipping?

Just had my 1st Ebay Global shipping return request.I excepted the return straight away and provided return address back to the UK from DE, Germany i think and waited.Buyer sent a message saying that eBay said i would provide a return label. I replie...

Did my return request go through?

I bought an item that arrived in very poor condition. I proceeded to open a request for return, but it didn't finish. I loaded the pictures, but then my screen cleared. It did not say we'll look into it etc. I tried to do it again and it button to su...

How do i resolve this ?

Sold item to buyer, item # : 404248856397 wich turned up broken upon delivery, buyer opened a return case. Was unable to refund buyer through her origanalpayment method so i mailed her U S Postal Money Order certified mail for her total loss. Relayed...

International return shipping is more than item

I recently contacted seller advising them that item does not work as described. Return policy is buyer pays for return shipping. But since return is international, cost is more than double the cost of item itself. Any ideas before I leave a negative ...

They sent me the wrong part

Return Item Forwarded by Seller

I made a purchase worth about 260 about two weeks ago on two items from one seller and they came in heavily damaged so I requested a refund for "damaged items/products". The seller, initially, was hesitant when I asked for return on the two items bec...