Returns

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Return unrequested item

I received an item in the mail that I did not order. How do I return it?

I have a problem with buyer, who accused me that I sold fake shoes even he had bill. Ebay helped him and returned money. Now that m.....r has shoes and money and doesn't communicate. ECC doesn't help because Ebay isn't European platform. What to do?

Returns

To receive a prepaid reurns label, I have been asked to state why and add a photoWhich I have done but the sed button is greyed out soI cant complete the action request?

Return

I have a tracking number for a return and it states that the product was returned, but I am getting an email from EBay saying to ship the product, but since I purchased it as a guest, I cannot get back to the seller, is there a phone number to contac...

eBay International Shipping refund VAT

Hi,I paid 50 USD for the item, 50 USD for the shippin and 20 USD for VAT ( eBay International Shipping from US to EU). The item came defective. I can see this information on the seller contact page: Unfortunately, import charges for eBay Internationa...

Unable to open return label.

I am trying to return a purchase and I have received a email with the return label but every time I click on the return lable button I get a message saying "something went wrong It's not your it's us Try again".

An Item sold that I no longer have, I need to have the payment returned and the Item taken off.

This listing was originally place up for sale on November 20, 2022 and I thought it was for seven days. I have forgotten about it, I thought that it did not sell. Then I was notofied that it had sold, and I have no Idea where it is. It could have bee...

I bought some eBay cards to pay for a car only to find out it was a scam now I need to return them

How do I get my money back with the reciept

refund for a item that was lost in the mail

hello ;just wanted to see if any one out there has had this to happen to them ?? i ordered a item on the 15 nov and was delivered on the 19th nov .. on my front porch with (no ) contents just a empty box with a letter from the post office, item searc...

Resolved! Sold Item that does not fit vehicle. Description said it does. Seller closed my return and ghost me.

The buyer said this item fit my car. It does not. He said it does in his item description. It it not made for my car. I initiated a return. i asked for an exchange. He said he doesn't have the correct part and He closed the return. this guy is a joke...

Resolved! Ebay and seller said part would fit - it doesn't

Ordered 12-26, arrived 1-3, garage appt 1-15, I messaged the seller on 1-15Hello. We took these parts to have them installed on our vehicle today. Even though ebay as well as the listing said they would both fit our vehicle, the front one was not the...

Refund buyer while payment is on hold for the seller

HiFirst time selling anything on eBay. The buyer bought the item on Monday, I was able to mail it on Tuesday priority and they received the item on Friday all broken and requested for a refund. The payment is on hold and after eBay fees and all , am ...

"Confirm Return" button is grayed out. Uploaded photos and nothing happened.

Trying to return item, but "Confirm Return" button doesn't work. Stuck! Ebay automated assistance was no help. Help...

Resolved! Didnt recieve a package - the item shipped back to the seller, but refused to pay my money back.

I ordered a vintage camera from japan - I didnt know that I have to pay 27% tax so I left the item at FedEx.I told it the seller, he agreed this and sent me a message if he already got the item back I'll get my money (I offered to pay the shipping of...

Buyer has item and all her money back Ebay refuses to help

Buyer emailed me (before purchase) asking if she could buy only 1 piece for a discount ( the item was a figurine on a base and she only wanted the figurine) I said no they are together. Buyer bought it anyways and when she received it ...SURPRISE she...