Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Filter location not available and reviews also missing

There is no location anymore available for searching f.e europe or US. Also the review of the product seems to be missing or hidden somewhere so that items bought cannot be reviewed easily. Im seriuosly starting to come to the conclusion that whole e...

Accepting buyers offers and nothing happens

I have accepted several offers form buyers and then there are no orders awaiting payment !!! The buyers aren't getting any messages that the offer was accepted and the original offer on my end won't let me resend it because it says it's already been ...

eBay authentication listing for shoes glitch / issues

As the title states, every-time I try to list a pair of shoes through the authentication guarantee program.. it shows up in the listing and when I list it it shows I’ll get a free label for FedEx from eBay once sold. But when I view the listing it sh...

Posting Photos to eBay

Has anyone else had problems posting pictures to eBay (for selling an item)?

Last 3 days incredibly slow loading pictures

For the last 3 days loading my pictures for my listings has been slow. There is nothing wrong with my internet. I have cleared my cache and turned of any pop-up blockers. I have the same issue using the eebay app or going through Google Chrome. Is an...

eBay restricts search visibility for items in some categories for 24 hours after listing or edits

As of today, October 1, 2024 this technical issue was first reported over 15 months ago and is still not fixed. I reported it twice but gave up when 1. no reply came from anyone at ebay and 2. an ebay user with no skin in the game replied twice with ...

Can't post pictures on desktop

This has been happening for several months. There was a couple weeks that it worked. But I can not post pictures from my desktop, I can on my phone. But I prefer to use the website since it's much more quicker. I have restarted my pc, cleared cache e...

Item Location in listings glitch

Hi, I am here to report a glitch when creating or revising a listing on ebay.com for item locations outside of the US (specifically Serbia). The problem is that the Item Location automatically changes to the United States and the country of the corre...

Sales Reports for year not working

Under Performance | Sales, the "This Year" reports are not working. The "Last Year" is also not working. Both jump back to "This quarter". Since over a week this is the response: We ran into a problem. Please try again later. Can this please be repai...

Payout Setup Issue

The payout screen has four fields where the first one is populated with the incorrect name and is UNEDITABLE. This is a software bug where this field is not picking up the current full account name. I fill in the routing and account numbers and hit “...

Customer Service

Is there a process to speak to live ebay Customer Service agent

I keep getting asked for a password, to view recent purchases, I changed my password in case Iwas ha

I am unable to view purchases, keep getting asked for a password.

purchasing labels issue.

This has been reported to eBay since Sept 5th, 2024. Still they do nothing.We are an anchor store selling/processing per day hundreds of orders.Whenever we get all the orders into the bulk printing mode, if we change anything in the SKU field in any ...