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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay is not letting me counteroffer and is declining offers without my input

I recently had two offers come in and when I tried to counteroffer the site was not letting me submit them. Then I realized that ebay had declined both offers without any input from me. On another item (within the same week) I was able to make a coun...

Why is my sold items going to UNSOLD

There was a thread (now locked) in 2019 about this happening. Well, it's happening again. I had 8 items successfully close on 2/28 and all went to the unsold folder. I only got them back into the awaiting payment folder by following that old thread a...

eBay won't let me add pictures to any future listings. Please help.

please reach out to me via eBay or my email and let me know if you can help. I have like 5 or more things I want to post on eBay to sell, all expensive items. But yet eBay isn't letting me add any pictures to any of my listings now. It keeps saying t...

Custom Lists view is now truncated, so some lists are now unusable

Hello, I have a number of custom watchlists. In the past I've had no issues using them. However, a new problem has come up. When trying to add items to a custom watchlists, I can only scroll through the last few lists. Anything further up the list is...

Resolved! Being charged insertion fees AND deducted a free listing out of my monthly limit.

I am being charged insertion fees at the same time as being deducted in my monthly limit for listings.

Auto-renew listings are ending and getting deleted

So far I count 37 listings that should have renewed today are missing. I contacted Ebay agent online, and they said they are aware of the issue and working to fix it. So I manually ended and relisted all of my 200+ remaining listings for today.Hopefu...

‘We Looked Everywhere’ when checking out

I frequently buy on eBay and am now receiving the ‘we looked everywhere’ page when clicking buy-it-now on an item. Just to save some time: - it isn’t my browser- refreshing my browser doesn’t fix the issue

50 of my listings disappeared overnight! what do I do?????

You can't reach anyone at ebay to ask so posting here to see if anyone else is having issues signed on this morning and 50 of my listings have disappeared who do I contact????

Unable to checkout - getting "We ran into a problem. Please try again."

Failing to checkout for the last few hours... Anyone getting same?

Getting error "Tracking number added is already used for a different buyer" for same buyer

I have often mixed and matched items from multiple orders for combined shipping to a single buyer. When I due this I often use a third party shipping service since eBay labels doesn't allow you to apply the number generated to only some items in a sh...