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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Getting error "Tracking number added is already used for a different buyer" for same buyer

I have often mixed and matched items from multiple orders for combined shipping to a single buyer. When I due this I often use a third party shipping service since eBay labels doesn't allow you to apply the number generated to only some items in a sh...

Buying platform just comes up oops since yesterday

Can’t order just comes up oops since yesterday

Purchased items disappeared

I bought two items this morning and they disappeared

anyone having issues with listing vanishing from their listings today?

Having problems with listings disappearing today.

Resolved! Sold items stuck in unsold!

I have items that sold over 1/2 hour ago, the indicate that they were sold but are stuck in "UNSOLD"

Listing being removed

i found that my active listings are automatically getting removed

Resolved! Disappearing listings...AGAIN

Here we go again... Dashboard says 808 listings, store front says 779. There are only 13 pages of listings with 60 listings per page which means 29 listings are, in fact, off in the ephemera again. Will someone please tell me, and all of us, how we c...

Items disappearing and not being auto renewed 2/28/25

Items disappearing and not being auto renewed 2/28/25. Hope this is fixed today so they are under February's free listings and not March.

A buyer is prohibited from buying a listing, because my listing says restricted to Colorado. ERROR!

A buyer is prohibited from buying a listing, because my listing says restricted to Colorado. Which is an error, because I don't have that restriction in my settings or shipping. But I can't reach Support here on ebay. And the Bot is useless, because ...

Items in my Ebay store that went off today did not automatically renew. They disappeared.

Items in my Ebay store that went off today did not automatically renew. They disappeared. Not showing as active listings & not showing in unsold. Yet the number of items I can relist this month keeps going down as each active item disappears and does...

Item was bid on but appears as unsold item

Someone bid on 1 of my items & when the item ended today, it appears under the Unsold category.

8000+ Listings Have Vanished!!!!

What is going on ebay!!!! 8000+ listings have just vanished!!!

Buyers can't accept offers

This is the second buyer today with this exact issue. How many buyers don't send messages?! What is the point of selling on this platform if buyers can't purchase? Attaching screenshots. Hopefully someone from ebay can chime in here. Customer service...

Screenshot 2025-02-28 at 11.09.45 AM.png

Sold Listings that ended today are Appearing in the Unsold Category, Here's a fix that worked for me

I had 4 items that sold today but went to the unsold section with an option to relist despite there being winning bids on all 4 items. However, when I clicked on the bid history from the unsold section to review, eBay automatically notified me that t...