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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Gift Card invalid problem

I've had multiple issues with gift cards over the years and frustratingly have to jump through hoops to see that my GC balance reflects the correct amount. It seems as though it's becoming a common occurrence for my balance to be shorted by 5-15%.

Link in listings to Markdown sale items not working

I don't know if this has been reported and/or is being worked on... When I click the link at the top of a listing frame to see items included in a markdown sale, all items in the store display whether they are on sale or not.

Using Resolution Center As a Buyer - Incorrect Information About Opening a Case

I opened two Resolution Center Requests for items not received after reading "Using the Resolution Center as a buyer." It says: "If you’re not satisfied with the seller’s response, or if the seller doesn’t respond within 3 business days, report it to...

New packing slip format.

Seems like eBay changed the packing slip format in the last few days. I'm a very small time seller, but I like to include the packing slip. New format does not allow me to print it. Old format was perfectly good. Don (rubikon)

eBay adding Character "Blue" to my listings

Is anyone else having problem with eBay adding Blue as a character to their listings? Even after I delete it's added back in. Also, Metal is behind added as theme often. I'm listing on phone app on an Android.

Someone please help… “Looks like something's wrong. Please try again.” I CANNOT LIST ON PC Android

Let me start by saying I love selling and buying on Ebay when it works. I have been on here since 2000 and am currently a Top Rated Seller with 100% feedback and a basic store. I have been dealing with an unresolved technical issue on Ebay since Octo...

Is anyone having problems listing their items.

I've been trying for three hours and they just sit on pause - not able to list or even relist.

Can see individual items but store is empty

http://www.ebay.com/str/Cell-Smart-Sells that’s my shop... says I don’t have anything listed but I can see the individual items if I go to them directly what’s going on eBay?

Search results not showing main listing image, it's showing a random variation image.

When searching for specific products, the results are showing random MPN/Variation listing images and not the main listing image. This is causing confusion as it looks like the listing only has one product, and not multiples that would typically be f...

Ebay suggestions where to send

Is there an email address or somewhere on this forum? it’s regarding item specifics which ebay harass us to fill inin clothing there’s one called fabric typeit lacks one of the most common fabrics ie cottoncan someone put it in please so I don’t have...

eBay's Branded Supplies coupon failure ...

I went to purchase eBay Branded supplies yesterday and during checkout the coupon failed and I was charged full price ... within minutes I message the Seller and told them to cancel the entire order due to the failure of the eBay Supplies coupon ...H...

I't won't let me turn off auction or even list anything on ebay without it being auction.

Quite simply i turn the auction slider off and it turns itself back on again. I've avoided using Ebay due to this and hope it sorts itself out but it simply hasn't

Messages being sent/received

Sent 3 messages to seller about an item I have purchased. No reply, so checked sent box none of them showing in there, also checked my own emails and no copy there either. Has the seller got them, who knows, but if he does not answer I assume they ha...

Shipping Overdue Error

Today I have a "Shipping overdue - Ship by June 12" message for a combined order that was paid for on June 12th. Is anyone else getting incorrect "Shipping overdue" dings from eBay?