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Current known technical issues - updated as of 04/22/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

BUG - The Condition Codes have changed for category for Enterprise Firewall & VPN Devices

The condition codes for category for Enterprise Firewall & VPN Devices all of a sudden changed. It has adjusted my Seller Refurbished listings to Brand New which is causing us to get RMAs. I have noticed that this change has affected all of the other...

Told to Complete Purchase When I Did Not Purchase ?

Recently, I decided to sell an inexpensive watch that I had picked up. I checked eBay and found one like it for less than $10.00. I was going to hit the Sell one Similar button and list mine. I was interrupted and never got back to the computer till ...

APM (Automatic Payment Method) Credit Cards Failing to Verify! I can't be the only one ?

I have 2 ebay accounts we use for our business. I have been using my paypal CC for the last at least 15 years to pay APM. On 1 account I started to get this Unable to verify Credit Card message. Now it is on both accounts. 10 different credit cards a...

Automatic Payment Method

I am posting here because customer service is non-existant...Got a popup while trying to relist an item. Says I need to set up an automatic payment method to pay ebay seller fees. Have tried 3 cards...checking account and direct PayPal and ebay won't...

Negative Feedback

I sold a Item and it was delivered to wrong location. can I get the Negative removed ? The delivery information was provided by the buyers info, printed on a shipping label.

Cc payments

Spoiler (Highlight to read)I can't pay using my cc keeps saying can't process payment though my cc works every dayI can't pay using my cc keeps saying can't process payment though my cc works every day

Leaving Feedback in Bulk Option Missing?

Looks like today i was introduced to the new My Ebay page that is all new and streamlined and now i no longer see how to leave feeback to my buyers in bulk. I have always had this option and now it is either missing or i am overlooking it. Please don...

Can't access my Selling page option.

Seller board is not functioning. Printing labels option is not available. Major glitch .

The new listing page sucks.

With everything that is going on in peoples lives right now, ebay decides to totally change the format of the listing/sell similar item page. What uses to take less than a minute took me 10 minutes with slow loading pages and error notices. Way to go...

Still, Cannot print labels, error

I hope EBay does not hold us accountable as my store is set up to ship within 24 hrs

Error message when attempting to create shipping label USPS first class package

I'm trying to create and print a USPS first class package shipping label. After entering the weight and dementions I click on buy shipping label and after a few second I get a "were sorry there was an error". Over and over I get the same error. Anyon...

EBAY EMPLOYEES HAVE TO CHANGE THEIR POOR PERFORMANCE AND DO THEIR JOBS

Posted this a week ago and sent them a email message and all I've heard is "crickets" on their end.... How long and how many EBAY employees does it take to reinstate my account's selling limits?You sent me this email but I've been waiting a month now...

Can't ship or list

eBay must have the virus cause i am unable to ship or list as of right now. I'm in Illinois.

Vehicle Picture in My Garage

Can you upload a picture of your vehicle to it's profile in "My Garage" anymore?

My Free 50 Store Changed it's Look and my UNSOLDS HAVE DISAPPEARED!

So, I just logged into my FREE 50 store which is my main buying account, but I also use the free 50 listings to sell. I had my landing page set to "ALL SELLING", the look has now changed and is not even The new seller Hub, although it has some of the...