Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

What is Going on with Thumbnails Not Showing Up in First Gallery Pic

The little wheel/gear thing just keeps spinning around...occasionally the pic will finally show up, but by then a potential bidder has hit the back button -- It's been going on for days. Please fix, ebay...

Chat function is not emailing chat transcripts that I would like for reference...

The email function for chat transcripts was working just fine over the weekend. When I tried to get in touch with agents today, it did not email me the transcript after the chat was over. I resorted to copying and pasting the whole thing. This is rea...

eBay listing page not displaying the number 9

Three days ago, I noticed dashes displayed where the number 9 should appear. This not only occurs in the price field, but throughout the listing page and other areas of ebay. Even the number of characters remaining in a listing title displays a dash ...

Image thumbnails not loading

Can anyone advise me what to do for thumbnails to start loading again? I use both Chrome and Firefox. Its not about clearing cache or updating browsers. All is up to date. On Firefox the thumbnails do not load for my Watch List and on Chrome they do ...

I posted a $1 bid, no reserve free shipping

I posted a can of Lysol two weeks ago for one dollar free shipping no reserve. This is called eBay if people want to be idiots and pay $74 in jack up the beds that high that is their choice that is not eBays choice to say I was price gouging? Price g...

Error 80124 when requesting total shipping.

Very annoying.Error code: 80124 when asking for "request total" in shopping cart.Screenshot provided. Saw other people having the same issue at the Q&A section. Another thing is, why do I even have to request total when the seller clearly states that...

Resolved! Still Another Search Problem

I have many Frankoma items for sale. When I search for "frankoma xxx" (xxx = the number/letter) some show up. I cannot get these 4 to show up in the search results: 4n, 553, 87, 835. Any ideas why? I have been fooling around with 835, so it may be a ...

Why are banned sellers allowed to return under a new ID? We REALLY want to know!

It takes an awful lot for eBay to ban a seller, but when they do, they immediately allow the same seller back on the platform under a new account. Why? I really want to know. I am very aware of this because I had problems with a seller slandering me ...

Refund problem

Hello all,I'm having problems trying to issue a refund to a buyer. My initial refund was 2.07 short due to fees that paypal charged and now that i have the money in my acct to refund the rest it wont go through. I sent the buyer an additional 5.00 wh...

We ran into a problem. Please try again later.

keep looping this error, after entering password it asks to slide a puzzle to "verify", then this message "We ran into a problem. Please try again later.""We ran into a problem. Please try again later.""We ran into a problem. Please try again later."...

Can not log in . .

I have been a member for many many years- I have never seen this happen. I wonder if Ebay has been hacked? Getting an error message on log in. "We ran into a problem. Please try again later." Not good

Cannot ask ebay to step in, been passed 3 business days

I started a return request on 5/2 and have been unable to work out something with the seller. The automatic email states I can ask ebay to step in, but all I get is the option to close the request.

Anyone else having eBay payment issues?

Last payday I bought a few things 8+. eBay let most of them go through but a few after paying and the money being put on hold were refunded immediately and eBay said I needed to take action. I tried again and PayPal said I couldn't make the payment. ...

Error creating label: We could not complete the payment with PayPal. Please check your PayPal setup,

Can anyone explain what this means? All selling and ebay fees come directly out of my Paypal account as they always have. I have been unable to print postage for about 3 months now through ebay. I have been printing through Paypal site. Thanks

Search giving words/categories, no photos or details

I've checked both my accounts, and if I search for anything I get a page with large black down arrows and blue circles. Categories only, no individual listings.