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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

An Ebay-Known Bug Prevents Me From Listing Items

As of Thursday, 3/26/2020 I have been unable to list items on eBay. Upon attempting to list a new item or create a draft item, I continue to receive the following message... "Looks like something's wrong. Please try again." This issue occurred when l...

Issue Listing

Hello, whenever I try to publish a product to sell I get this message.

Resolved! Can't get bidding page...

When I want to view items, I can't get to the screen where I bid. When I try, all writings and pictures are shoved to the leftside of the screen.

Invalid state error

I have packages ready to ship but I’m getting the “invalid state” thing from the app. I deleted the app and installed the newest version, but no difference. My laptop is down so I can’t use that.

eBay wouldn't let me accept an offer. I found a workaround but still....

I sent an offer of $38 to a watcher. The watcher counter-offered $35. I accepted the offer, but got this message on my screen (red part) I tried 3 times to accept his counter-offer but kept getting this same message.However, it was possible to counte...

50,000 Free listing offer

on one ad you say it lasts until April 30, but on my dashboard it says it ends April 1st. Which is it? It would be nice if it was the end of April since 50,000 listings would certainly take a little time to accomplish. Can someone explain this glitch...

“Offer cannot be submitted”

eBay once in a while let’s me send offers to interested buyers. When I’m about to send the offer I get “Offer cannot be submitted”. Does anyone knows why it shows this error? I couldn’t find anything that answers this issue. Meanwhile is still showin...

eBay started corrupted picture file last week- not resolved. Also parcel tracking issue

eBay after a week is still having the corrupted file picture file upload issue. When will ebay resolve this. My camera is not connected to the internet picking up a virus. Also, it is back after 6 months. When looking up postal tracking info, the pag...

Insert pictures in a listing with variations

When I try to insert a photo on one item, it posts the same photo on all variations. I think I am doing something wrong. Can anyone help? I tried Ebay tech and just got form letter that doesn't help.

Can't leave feedback

I can leave feedback individually but not as a group.

Can no longer search newly listed Antiquarian & Collectible Books by Year Printed

Hi all. First time posting here. For some months now I've been following the Antiquarian & Collectible Books on eBay. Every day several times I scan the "newly listed" books by various years. But since Friday, no or almost no new listings have appear...

Missing email alerts.

About two weeks ago all ebay sold alerts stopped. I have seen this happen off and on before, but not for this long. Are others having problems with this or other ebay alerts?

Resolved! Listings with mixed type face

I noticed that many of my listings have 2 or more different type faces even though I didn't upload them this way. Is anyone else noticing this problem and how do you fix it?

Resolved! List 50 of your items for FREE

Pay no insertion fees for auction-style or fixed price listings. Buy It Now is free too OK? Is this a joke?

Resolved! 'Buy It Now' SOLD items cannot be viewed by potential buyers

When a buyer checks my sold listings, only my auction sales show up. None of my 'buy it now' sold items show up. Also when I do a search on eBay for my 'Buy It Now' sold items, they don't show up there either. I put in the exact title but none of my ...