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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Mobile phone users can't choose a 1st class postage option

I have discovered that people buying from me are unable to choose the 1st class postage service offered on all of my listings. It just doesn't show up as an option. When I mentioned this to an ebay representative she checked on her mobile and was sur...

"One or more sellers can't accept payments right now. Contact the sellers for help." ERROR MESSAGE

Everytime someone has attempted to BUY-IT-NOW on any of my items, they get a screen that says: "One or more sellers can't accept payments right now. Contact the sellers for help." When they hit the BUY-IT-NOW button, instead of them going to the paym...

"One or more sellers can't accept payments right now. Contact the sellers for help." Error Message

Resolved! Editing Lists

I would like to rename some of my custom lists. I have reached the maximum number of lists and cannot create a new one. Is there any way to fix this issue ?

Resolution Center has not worked all day. I only have a few hours left in my 24 to respond.

Seller Hub has Covid-19 and needs a Ventilator ...

I see that Seller Hub will not open ... I wonder if that affects Managed Payments too?

Sold items missing

The other day I used the seller hub... which changed my ebay format... now my solds are missing... it only shows 4 items when there has been several... would prefer using the old ebay format also... appreciate someones help...thank you so much...

Same Screwing,Liars ARE Taking Free Listings After Temporarily Fixing That Cute Little Glich

They're doing it again, my trust in eBay just went down the toilet. A month ago had issues with their offer of 8 free automatic relists where yup, they sure did take from my free listings left. So took hours to remove all the others that I had enable...

Revision screen change and there's no option to edit any of my variations

My revision screen changed and there's no option to edit any of my variations. I haven't received any response back from my email (over 24 hours). Does anyone have any suggestions? HELP!!

Auto Accept / Auto Decline issue

Hi,We've been using the same values in Auto Accept / Auto Decline for a long time.. Example;Accept offers of at least: $1000.00Decline offers lower than: $1000.00As of overnite, We are now getting an error when revising listings directly thru the eba...

Account issues: Old eBay mixed with new ebay

Why would I get this when I click the Link " News and FAQ" in Sales Report Plus?Be sure to check for announcements here! We'll be posting important information, including data or system-related updates. PHASE 1.5: NEW Sales by Category and Sales by F...

Why Is Ebay's Site Not Encrypted?

The URL address shows Https:// yet at the side, it says ⱷNOT SECURE. Needless to say, this makes me very nervous about my personal information with all of the data breaches going around. When will this be fixed?

A few of my variation listings are still glitched. How do I fix it?

A few of my variation listings are still messed up. I went in and revised the listing just a few minutes ago and when I go to the listing the quantity for all my variations is the same quantity, even though my quantities are all different. The quanti...

Stamps.com

Cant connect and upload orders. Stamps.com says its ebay. Cant call ebay because they for some reason cant talk on the phone. Can anyone help me?

Seller hub not working at all

Anyone else having issues? Keeps saying “We ran into a problem, but we’re working on it. Please try later” WTH? Been a few hours now I can’t do anything! Ugghh