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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Error for sellers shipping worldwide

For all US sellers shipping worldwide, Ebay have set your shipping destinations to exclude a plethora of destinations without your permission. this includes many European countries.This means that you are missing out on bids, as anyone from the exclu...

Only display items that can ship to my country

Hi, I specify my shipping country and zip code on top of the search page and type in my query: Plenty of items appear in there, and when I open them, it says "Does not shipping to your country": I'm hereby kindly requesting you to add a checkbox to t...

Gotta "verify" myself EVERY TIME I log in now?

Been a member 12 years. Whats the problem?.ca doesn't do this.

ebay browser not working

HiI didn't check ebay during the last two months, but when I looked up this week the browser is not workinghow can this be resolved

"My Ebay Summary" Recently Viewed Items Problem -- Firefox / Windows XP

The "Recenly viewed items" sidebar displays items i have NOT viewed -- ever. Loading the "Recently viewed" sidebar tab loads items i HAVE viewedand NOT the irrelevant items. After clearing all recently viewed item thepopup displays "You haven’t viewe...

ebay app google chrome download for chromebox

eBay Will Not Allow Us to Close Our Account

It has now been 2 months since we first attempted to close our eBay account on April 14. Received multiple messages from Customer Service. Have talked on phone with Customer Service. And yet we still have not received the $53.25 refund we are due. An...

Attempt at checkout fraud by a seller or Ebay

I purchased a stamp and immediately went to my cart topay for it. My cart contained two items: my stamp andstamps from another seller. Those stamps were not inmy Purchase History or in Unpaid Items since I had notpurchased them, but they were in my c...

A LISTING PROBLEM

For 2 days I have been trying to list a native American Navajo sterling silver/Fred Harvey era pin. I was aware of the rule with certain item before I listed it,but knew if I made a mistake it would let me know,BUT this is insane!!! I have worded it ...

Getting sent to Ebay Community page when I click on links to a message forum post.

This just started in the last week or so. When I get an email notification of a subsequent post being made in a forum I posted in, sometimes when I click on the link I get sent to https://community.ebay.com/#M37843 instead of the post itself, like be...

zoom not working 2020

hi all, anybody have info/advice on this. i had a buyer contact me to find that the zoom feature is not working on my photos. has something changed recently? ive not had this issue before. i use windows 10 and edge with no problems before and have no...

Trouble viewing Ebay pages/Putting me on wrong page

Just about anytime I go to My Ebay I can't view the page because it will either send me directly to my purchase history or display the message "Sorry, we couldn't complete your request. Try again later." I have to refresh the page 10, 15 or even 20 t...

Resolved! Sent folder messages disappeared

My sent folder only has messages back to March 2020. Is eBay deleting them after a certain time? Anyone else having this issue?

Unstable

The ebay platform seems unstable - doing what it likes ie not responding to commands????????????????????

ebay page template

My ebay page template/layout keeps switching from one setup to another - items wont delete when requested - is the ebay platform going down the gurgler?