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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

This board is monitored by staff and experts from the Community - WHAT A JOKE - BLANK THUMBNAILS

"When you experience a technical issue on eBay, we want to know. This board is monitored by staff and experts from the Community." - IT'S WRITTEN BT EBAY AT THE RIGHT SIDE OF THE TECH FOURM. IT'S DAY 4 WITH BLANK GALLERY PIC THUMBNAILS - EBAY WILL EV...

Cannot send messages to sellers

Hello I'm hoping someone can help me. Unable to now send messages to sellers I used to be able to do it through their message back to me that when I click on reply button it now just takes me to the regular page on eBay there's no little box anymore ...

Ebay your site is Broken. Sold items are still showing as Active & Even Worse Sold items get Edited?

There have been too many technical glitches lately. However mine is a very worrysome one. I have had 4 items sell ( YEA! I am a Very Small Seller.) The problem is all 4 were still listed as ACTIVE listings. After I saw this for the first 3 sales to m...

GALLERY PIC THUMBNAILS ARE BLANK - WHAT IS GOING ON ???

GALLERY THUMBNAILS NOT SHOWING - IT'S 3 DAYS ALREADY- HUGE PROBLEM - EBAY IT TEAM WHERE ARE YOU???

I saw many sellers like me that their main gallery picture is blank .some sellers are not even aware of this issue . IT'S A HUGE PROBLEM THAT EFFECT MANY SELLERS WORLDWIDE - WHERE IS EBAY TEAM ????DIDN'T SAW ANY ANNOUNCEMENT OR RESPOND ON THE FOURM. ...

gallery thumbnails not showing for buyer

I am an eBay shopper. Suddenly, many of the gallery thumbnail pictures are not showing for my search results. I see that sellers have been posting about this for days. I tried three "chats" with eBay reps but they seemed unaware of the technical issu...

Resolved! Blue FEEDBACK Button Does Not Work

When I fill out the feedback form, then lastly go to the blue feedback button to click it, the button is a faded blue (not the usual vivid blue), a red circle with a slash through it appears, and the button is un-clickable. I have not been able to le...

No Feedback Autofill.......BEYOND frustrated!!! 6/25/20

It seems that I have completely lost the autofill drop down for leaving feedback. I've been having this issue for about 6 weeks now and I use Edge on one laptop and Firefox on my other one. No matter what I do, I just can't get it back on either lapt...

sign in

what's new signing in , ask verification then after you verify you see spinning wheel till you give up. All was fine yesterday 6/10/20

Unable to create new listings or edit drafts

For the past 3 days ive been unable to list anything new on ebay or to update the drafts ive been working on. My account is up to date and i signed up for managed payments. Anyone else having the same issue? If so do u know how to resolve it? I have ...

Multi-Variation SUPER SERIOUS ISSUE!!!

Buyers click on your listing because they found your "main" image to be interesting enough, now right after they click on your listing they are not seeing the "main" image anymore, instead they are being shown a random "variation" image. Super confus...

Gallery image not showing up

Can someone figure out why the gallery image for some of my listings is not showing up? The size is correct, 500x475, and when the listing itself is viewed the gallery picture is there. But when you run a search for the item and get the search result...

strange problem

Whenever I put a bid in on an item that is from one particular seller, my entire bidding list disappears from summary until that auction ends...and if I pick the bidding list from the list of pages on the left side of the screen, the page with that s...

how to change invoice title such as from personal buyer to company name!

Hi there, A customer wants to change the invoice title from personal to company purchase. For example, a customer buy with a personal account but he wants to invoice show on company name rather than a personal name (eg. from John to ABC.ltd) thanks w...

Main Photos Multi-Variation Listing Problem not solved yet!!

When buyers click on multi-variation listing, eBay is automatically picking up a variation and showing its images first. It was not working like this before, it used to show buyers the main images of the listing first (which are the most important). ...

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Resolved! Blue FEEDBACK Button Does Not Work

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