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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

404? I've never seen a 404 code on ebay...

404? I've never seen a 404 code on ebay, and neither has my ole man, and he's was on ebay since the mid to late 90's.

It’s not you. It’s us. after I press the Commit to Buy button.

The Current System Status says All services in Good Health so why do I get sent to that page when I try to buy this: https://www.ebay.com/itm/2-NEW-UNCUT-KEY-INSERTS-EMERGENCY-BLADES-FOR-MERCEDES-BENZ-IYZDC11-DC10-DC07/291985956148?_trkparms=aid%3D55...

Onetime Payment not working please help!

Hello, Whenever I try and use the Onetime Payment, it gives me the message: "We ran into a problem. Please try again later." Please help!

Ebay Tracking not updating via USPS

Is anybody having trouble with their tracking information through ebay USPS shipping labels. None of their labels are being scanned or cant be scanned by the USPS yet other labels like through pirate ship are working without a problem. This occurred ...

Shipping fees

I have listed about 30 items since yesterday and listed that the buyer pays shipping. I have sold four this morning and each one of them sold as free shipping. I’m not sure what’s happening and don’t want to have to suspend those listed items.

ebay kicking my own messages back to my email on app. - just for one seller.

Hi all, On my pc, I never use "send a copy to my email address" when sending a private message. I don't even think the option exists on the app, but maybe I'm wrong. Anyways, here's my question: Recently, when I message one particular user back, it s...

eBay misrepresented an item to a buyer

I posted some steel pop rivets and eBay sold them as stainless steel even though my post clearly said "steel rivets". I notified the customer and said if they still wanted the rivets to let me know - if I didn't hear from them I would cancel the orde...

SLOOOOW Checkout

When I go to pay...Often fails to load at all.

weird things on ebay right now.

Can't do sell similar from ebay listings. And I got this page a few minutes ago. Whats going on?

Send messeage is not working on EBAY

I want to respond to buyers question but cannot send message via EBAY.

Resolved! Cannot leave feedback

Getting pretty much a blank page when trying to leave feedback for a seller. Using Firefox 76.0.1

Bids/Offers page broken..won't display winning bids?

I am unable to see any of my winning bids. Page says I don't have any when I clearly do(shows 28 winning bids in status brackets). I am shown as the high bidder on the listing pages.The page states all bids are hidden and the button to show all bids ...

HTML still not working as of 06/03/2020 12:30pm ct, anyone else having this problem?

Can't buy, sell, list, print labels, etc. Anyone know when this will end? tried with 2 diff, phones and 3 laptops; same thing,

Shopify to eBay Product Upload errors

Is anyone familiar with Shopify to eBay app ? My Shopify store is "HTTPS" secured but when I try to load a few products to ebay directly from my Shopify, I get this error: "Failed to publish offers for group: A user error has occurred. eBay security ...

Sellers not receiving my responses?

I have bought two items since this weekend and each time, after the seller messaged me asking a question - I responded. I received an email to my inbox & my messages page shows I responded. Hours later or the next day, they'd follow up with the same ...