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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot Start An Auction

Hello all. I hope you are having a fantastic day! Any help is appreciated in advance: I have a draft that is scheduled to go live Sunday @ 6PM PST.However, when attempting to submit the listing, I'm met with an error message Business Policies -- Requ...

vacation setting remains on re-listed items

A buyer changed their mind and canceled 7 items. When originally listed, the listings were on vacation mode, but obviously, I am not on vacation anymore and changed the setting in my store. When I re-listed two things happened:it re-listed with a qua...

Being charged "additional fee for high item not as described" in seller metrics yet I'm AVERAGE?

Don't know if this has happened to anyone else, but this has been quite frustrating. I am continuously being charged an "additional fee for high item not described rate" in my return seller metrics, yet my rate is 0.87% and AVERAGE. I have spoken to ...

Can someone help me ebay is not talking calls

Hello, I just posted some more product and there’s a note on the top of my page in yellow that I’m on vacation. Can someone help me get rid of this. Have no idea how it was put there. Thank you

Active listings, unable to end my listing.

This is the message I get when I try to end my listing on active listings. I no longer have the product anymore. I need to end before someone buys them and I get bad feedback for being out of stock."We were unable to process your request.We are sorry...

eBay Server is down - 9/2 10:15 am eastern time

I have been trying to access my orders waiting to ship for about an hour now. eBay is a total glitch fest. Have to reload the site continuously but still get the "unavailable" notation on Seller Hub. After numerous tries I get Seller Hub to look like...

sizing menu missing

It looks like there's a problem with this listing. The item specific Size Type is missing. Add Size Type to this listing, enter a valid value, and then try again. This shows up when I want to list an item. But the sizing drop down menu is missing so ...

Is ebay down now?

Keep getting message all morning "Please try again later."

Can I Access sold history

I want to ship this morning but I can’t access my sold history come on I need to ship!

Resolved! "Service Unavailble" Seller Hub Page

Anyone else having issues with Seller Hub, page will not load, simply says " Service unavailable"? This just started within the past 15 minutes, I have tried dozens of times

Pending Shipments and Prior Shipments, Unable to Access

Seller hub appears to be down. I am not able to access pending shipments or prior shipments at all. I've tried 4 different browsers and my phone, all of them are not working. I called and reported but the rep said he hasn't seen anything about it as ...

All day long

It’s not you.It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages.

Watch list and Purchase History suddenly inaccessible on Chrome browser. Other things too.

Watch list and Purchase History suddenly inaccessible on Chrome browser. Other things too. I tried deleting cookies. Account still on Microsoft Edge.

Scan forms in bulk shipping have not been generating for days

Have not been able to generate scan forms for USPS pick-ups for several days in via bulk shipping.

Math is not correct in order details, packing lists, etc.

The math is not correct on order details and/or packing lists. On the order detail page it just doesn't add up correctly. In addition, the downloaded transaction report has the same error which makes it kind of tough to try to balance books. This isn...