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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Paypal payment get lost!

Hi, few days ago I've sold an article. The buyer payed with paypal, the payment is shown in my ebay seller account.In the paypal account the money is not booked.In the ebay's transaction page the link to payment details doesn't work and leads to an e...

Resolved! Trying to use the "resolve a problem with buyer" link takes me to a page to log in, repeatedly.

Have a buyer who hasn't paid so I just want to use the resolve a problem link, but when I click it, it takes me to a page to log in to my ebay account (even though I'm alreadly logged in) and then when I click the "Sign In" link there it just reloads...

Thumbnail Image Error

I am wondering if anyone else has noticed that the thumbnail pictures are cut off. I first noticed this happening on my phone app. The images on my computer seem fine. I checked 4 different phones with the same result so I thought there must be somet...

Listings Not Showing Up After Vacation Hold Removed 8/18/2020

I took my store off of vacation this morning and only a few of my 1000+ listings are showing up. I am very concerned about this. The only sales I have had were those that I sent out best offers on. Is this an issue that eBay is currently aware of? It...

Resolved! Followers

Does anyone know why we cannot see the sellers you follow or the members who are following you?

Today I have sold an item not listed by mysf

I have already changed my password but today I woke up with 2 emails saying I have had sold an item of which I have never had interest or put in for sale to start I have never sold anything on ebay. This got me scared. So I have canceled this transac...

Site is absolutely not normal.

When I try to review offers that I've received, it doesn't work and this page appears. Then when I try to check bid history, the same thing happens. Here's URL of example:https://www.ebay.com/bfl/viewbids/293685416043?item=293685416043&rt=nc&_trksid=...

Resolved! My Ebay store is not functioning! "Error 404- Not Found" Help!

Hi,When I click on any product in my store (http://www.ebaystores.com/watchvalues), I get taken to a page that only states "Error 404- Not found". Even the "Help & Contact" link does this, so I can't contact Ebay support.Any advice?-Jon

Errors on Ebay.com.sg

Cannot sign in

I cannot sign into my account no natter what device/browser I use. It just takes me back to the login page. No error message. I have even tried logging in with a code no such luck. Help! I have things that need to resolved today!

No more auto relisting

When I use to list a item, that item would relist up to 8 times. For the past few months none of my items have re listed. I have to Waite for free listings to list the item. I have not changed a thing in my settings, would not know how. I am not a bu...

PAYMENT DENIED !

MY PAYMENT WAS DENIED THREE DIFFERENT TIMES. THE AMOUNT WAS UNDER $10.00. THE DATE IS 8/16/20.

Labels Not Printing Two Per Page? Just single label in center of PDF?

Anyone else have this happen? We print two per peel off page. All of a sudden it’s just one label order!

Problem printing shipping labels via Managed Payments or PayPal

Has anyone experienced being unable to print postage this afternoon 08/11? I am trying to print postage for today's purchases, and it is only giving me PayPal as a payment option even though I have been on Managed Payments for a week and have funds i...

Suffering Extremely Frustrating Error Message

Every time I attempt to accept an offer on an specific item, I am given the "There is an issue processing your request." error every time I hit the "Accept Offer" button. I have seen on other threads that opening the "Accept Offer" button's link in a...