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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Buyer sent me a message and the referenced order total is wrong

My buyer sent me an eBay message regarding an order she had just placed. The message contained a reference photo of the order and the total is incorrect. The first screenshot is from the message showing an incorrect order total and the second screens...

Can't end my listing

Is anyone else having this problem? I am on phone with ebay rep and they don't know what to do.

Ebay is losing our pictures again- please check

Another ebay known glitch is losing our listing pictures again- like the horrible disaster from 2 years ago!I have lost pictures for over 400 listings so farplease check your listings and report the problem so that they fix it before we lose everythi...

Problem with pictures not showing in a variation listing

Please check this item #284002703662 Have a problem with pictures not showing. Your ebay tec team can look at this listing to see if they can correct the problem.My ebay user ID gyallum012012, please let me know if you can fix this problem.

Wishlist problem

I am logged into ebay and attempt to go to my wishlist, and I am then given a message I must sign in to see my wishlist. I can do a search for the item on my wishlist and find the item. The item shows to be on my wishlist.So, why am I required to sig...

Ebay freezes, especially when you try to use the search box

It's been years since this issue was brought up and it's still happening. I've started seeing this issue for about a year now and I have yet to find a solution. I think the issue is that ebay is sending your info and loading ads in the background. It...

Bay Labels Defaulting to USPS Priority Express

Yesterday when accessing eBay labels, the USPS Priority Mail Express has begun to be preselected as a default regardless of the mode of transportation the customer selected. It can be changed to something more sensible, but it's extra effort to do so...

Resolved! Ebay API - Passing HTML Template Code To Description in VerifyAddItem/AddItem - Error Code 20170

I am struggling to pass an HTML template into my Description tag for VerifyAddItem. Here is the error message I'm working with:ebaysdk [ERROR]:VerifyAddItem: Class: RequestError, Severity: Error, Code: 20170, Schema XML request error. Schema XML requ...

EBAY down - DNS error

Does anyone have the same problem?

Firefox has major issues when using it for eBay!

I just realized that when I am on Firefox and I want to click on a photo in a listing, that it doesn't Zoom to full page! When I am on Google Chrome I have no problem. This could be a huge problem for sellers, having their items not on full display f...

Resolved! I am asked for credit card info when attempting to login using Chrome browser on Windows 10

When I attempt to login using Chrome browser, I get a screen asking for my credit card info. Obviously fraudulent. Does not happen with Edge or on my Android devices. I have done multiple virus and malware scans and all come back clean. Any thoughts ...

Ebay Banners Dictating what I need to do on every listing I post! How do I stop it!

Lets face it honestly, Im not an expert on everything I post for sale. So when I describe an item and miss a fact or two, AFTER its posted, Ebay puts up Blue Banners telling me "OFFER ITEM DISCOUNT" or "NEEDS MORE SPECIFICS" or "DONT FORGET THE LENGT...