02-23-2021 08:09 AM
My apologies if this has been asked recently, but is anyone else having problems with eBay's messaging system the past 1-2 days? About 50% of the time when I attempt to respond to messages that customers have sent to me, I am forced to log in repeatedly. And then a large percentage of the time, I also receive one of those huge "It's not you, it's us" messages on my screen from eBay. And the message that I attempted to send was never delivered, and has been completely deleted.
02-23-2021 08:28 AM
Yes the same thing is happening to me. eBay is doing spring updates right now so the site is super glitchy. Must be the reason I've only gotten one sale in the last 24 hours when I normally get at least 15 in a 24 hour period.
02-23-2021 08:41 AM
the same thing was happening to me last night.....i finally get around to asnwering some questions and could not get it done
02-23-2021 09:21 AM
How are you responding to messages? Are you using a link in a message you received via email?
Do you get the same repeated sign-in requests if you respond directly from your eBay Message inbox?
I seem to recall recently seeing something about how eBay is no longer using certain types of message links; if those email message links are rover.ebay.com links, that might be causing a problem for you.
Repeated sign-in requests are often associated with a browser blocking cookies or a corrupt ebay.com cookie, but in this particular case, the problem may be associated with a bad or unrecognized link, or a link that is not resolving properly if you are using a mobile browser. It might be worth trying another browser to see if that makes a difference.