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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Fed EX Labels not fitting the page properly

HELP! Microsoft last update for Windows 10, has changed my print label dialog box. Now I don't have the option to rotate my Fed EX labels from portrait to landscape. I use the 11X8 1/2 sheet that has 2 self stick labels on it. Now I have no idea to p...

Resolved! LISTING CATEGORYS

HOW DO I LIST CATEGORY ON THE LEFT SIDE OF MY STORE FRONT? LIKE PIKACHU'S MEWTWO'S JAPANESE EX HOLO'S EX'S-EX-GX-

Ebay won't send link to upload photos

ebay won't send link to upload photos

My cash register Ka Ching Sound & my question to answer sound are now suddenly mute! Why?

Who turned them off? How to put them back on? I have an Apple phone.They are helpful to hear to know When I made a sale & to know I Now have a question to answer.They we’re so noisy. Now silent.

ANOTHER GLITCH !! IT'S NOT YOU IT'S US!!

OMG !! What's next? Al I gonna last long here on EBAY ! CROSS MY FINGERS. If any one can help me fix my problems like make a category list for my store like a Pokemon category with different cardsstop repeated notification, of the same message so man...

Ebay updates = Glitches

Since I opened my premium store in 2012, whenever eBay updates their system (2 or 3 times year), I get a number of glitches in my account, restrictions, and violations wrongfully. I have documentation when I spoke with csr's, and supervisors when the...

glitches--glitches--- and more glitches

1. When I receive a notification, I will receive the same notification like 5 or 8 times, and I mean repeately, the same one! IRRITATING !!

trying to get a call back

I've been trying to contact customer service since yesterday but the call back is not working! is there another way to contact or is everything down?

eBay internal redirect

Ebay saved searches create emails for me with a list of search items I am interested in. If I click on a link to one of those items in the email, Firefox opens a tab for ebay and ebay displays that item info, as normal, for only a second, then immedi...

Keeping List View as the way to look at listings

Every time I want to look at listings, I have to select List View which I prefer. Just in the last couple of days, it automatically goes to Gallery View. I change it to List View and then when looking at something else on my watch list it goes back t...

Multi user option

I am a designee on a Sellers account. However, after accepting the email sent to me and creating an eBay account & password, there is no easy way to access the sellers hub. I thought when I logged into Ebay with my new Ebay account that the sellers h...

Sometimes, when we create listings - we see no item specific fields for Brand, size, color, country

Sometimes, when we create listings - we see no item specific fields for Brand, size, color, country of origin ect. No drop down boxes to select color, size, ect...The only Item Specifics are modified item, and California Prop 65 warning. Is there a p...

EBAY Technical Issue

I cannot access Return Label. EBAY says "Something went wrong" "Its not you, its us. Please go back and try again." GO BACK button dead. Have tried several times, but no success. Very frustrated!

We have 3 listings that show "out for Delivery" since June 25th. USPS site shows delivery. Why wont

We have 3 listings that show "out for Delivery" since June 25th. USPS site shows delivery. Why wont EBAY site update the delivery status?

Trying to update Item Specifics per Ebay, but cannot see which items need it?

Hello, We got the message fro Ebay about September 9 Ebay requiring many new item specifics to be filled out in particular categories. They told us we have 83 listings to bring up to the requirement, and there's an "Update your Listings" button right...