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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Old listings

I noticed some things I had listed are no where to be found to relist

Ka-ching sound option gone after tablet updated.

Does anybody know what happened to the Ka-ching sound on eBay when being notified of a sale? I don't even see it listed on the choices. How do I get it back? SDK ***

Have a store, but EBay doesn't recognize subscription

On Oct 16th I signed up for a starter store. Everything worked great.Nov 1, the store is still there, but no access to selling manager, sales report or traffic report. I get the message In order to access this page please subscribe to eBay Selling Ma...

Unable to create the shipping label

HiI am unable to create the shipping label for our customers. Could please let me know whats going on?

International buyers unable to pay for purchased items

We've had two different international buyers report that they are getting error messages during check-out... indicating that the seller does not ship to their country. However... that's not true. We ship to all approved countries approved through eBa...

Can't buy a item

Everytime i try to buy a item,it says "Please check your payment details or use a different payment option."I tried with 3 different cards,the information is correct,the money is on the card,the seller ships to my country,the seller accepts cards.Wha...

Is there a problem today

cannot download photos from macbook or i phone

Search results not complete

I know there are a lot more items available in my search interest than I am being shown. I usually get 24 pages per day of 200 items each page to browse through. Now I get 1 1/2 pages of things ending in the next 24 hours. I know there are other item...

How do I add the &LH_Prefloc=2 and make it work to show sellers other items accurately

I am not seeing all the items that a seller has on offer. I know there is a shortcut or fix but I can not make it work. I am unable to add the &LH_Prefloc=2 to the URL to get results. If a seller has 3115 other items I am still only being presented w...

My solution to ebay pages not displaying correctly

If your ebay pages aren't displaying properly in the UK since around 7th November, like it was for me, it could well be a problem with a web safety mechanism such as Virgin Media's.To fix it for now, I:Went into Virgin Media websafe settings https://...

Restricted Account

My account was restricted November 9th for an item sold on August 28th, a men's magazine from 1969, I presume because it has a piece on nudists [not very sexy]. Why would this happen after almost three months. Please can anyone explain. ahenzel

Paypal checkout

What's going on with Paypal..can't complete my checkout lately..keeps spinning..then goes to my summary page with my balance!..never did that before..talked to eBay rep..and was told it's not on my end..Why don't they just fix this!?

Blocked Buyer List

Something happened to the BBL and all the ID's are jumbled up. Is there a way to re-alphabetize them? Thanks!

Resolved! Failure to Post item for Sale

I’m Trying to list an item for sale, and the circle ️ on the screen just keeps spinning after I click on list item...

Has Ebay been hacked? I can't even login to my account? Crazy.

I have been trying for several days to log in to my Ebay account. I don't know if Ebay has been hacked or if the awful confusion I now see is intentional. Its a disaster!!!Please let the sellers and buyers know whats happened. I can't use it!!!Thanks...