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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Firefox One Click Ebay Search Only Allows One Word?

Firefox 78.6 on a Mac.I thought the Ebay search engine Mozzilla offers in the Firefox Search options was not working, search terms would go to Ebay's home page.I have just noticed that this happens ONLY for a search term of more than one word. If the...

How to export listed items to a file?

I haven’t done inventory since turbolisters demise and I can’t figure out how to do what I need on the eBay site. I want to export my listings to a csv file but I can’t figure out how. Searching told me to go to selling manager, select the listings a...

Watchlist Not Working (was couple hours ago)

When i go to my watchlist, i get a 500 error. This was working a couple of hours ago. https://www.ebay.com/mye/myebay/watchlist

Photo Upload Error on the mobile app

I keep running into a error not letting me upload photos on the mobile app. The app is up to date; does anyone have a solution?Thank you

Resolved! Edit notes on Watchlist items

Until recently there was a way to add notes to items saved in your watchlist. Why did it go away? Deliberate or a glitch?

Bug in summary page: shipping is multiplied by my exchange rate squared

I just bid on an item from a seller in Germany priced in Euros. Shipping is specified as 1 EUR which gets converted to NOK 10.48. But on the summary page it says NOK 109.75 which had me worried. Until I realized that the square root of 109.75 is roug...

Resolved! "Open a request" link is not working

Steps to reproduce:"My Ebay" -> "Purchase History" -> Hover over the item -> "More actions" -> "Contact seller" -> "I nee to return my item" -> "Open a request" -> browser is stuck in loading for about 15 seconds -> page refreshed with "This site can...

App freezes when revising a listing

I’m on an Apple phone. When revising a listing price if I click on “see how other sellers priced it”, the app freezes. I’m not able to access any part of the screen. If I close the app wait and reopen it’s still frozen. I’ve had to delete the app the...

payment problem .

Hello I tried to pay for my won products with my credit card today, but the system refuses to use it. redirects to Paypal when you click on payment. I tried to cancel the Paypal option, but the system still don't use my bank payment option. please he...

Cannot Purchase/Print Shipping Label???

Error Message received: Something went wrong and we were not able to generate the label.

Photos will not upload.

I cannot get my photos to upload. I click on "add photos" but it does nothing. I am using Safari and have never had this issue before. I have cleared my cache but that hasn't helped. Any suggestions or is this an eBay problem?

Purchase history not showing

I posted a message about this on 12/10/20 but received no replies or resolution. I get an error message every time I click on Purchases on both my iPad and my iPhone. I’ve tried reloading the app and rebooting my devices. Now I can no longer add item...

inkFrog is Unable to post new listings tonight (12/28/20; 9pm Pacific)

Can't tell whether eBay is having the problem... or if the problem is at inkFrog... but it appears that we're unable to post new listings tonight through inkFrog. It shows the listing as "scheduled"... and "pending"... but it won't post.

can't add shipping address, I am using pc laptop and internet explorer 11

I am trying to add a shipping address in my account settings, I have also tried to change shipping address in checkout and this is not working either. In my account settings I click on add shipping address and then there appears a rotating circle in ...

Fingerprint login in Firefox

Hello, Why am I offered to login with my fingerprint / Windows Hello when I use Chrome or Edge, but not with Firefox? FWIW, this feature works perfectly for me in Firefox on the webauthn test site here: https://webauthn.io/ So why can I not use that ...