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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can’t send messages to buyers

Anyone else unable to reply to messages? I get an error that it says it can’t be done at this time.

Signing out of the Mobile App

I'm trying to sign out of eBay on the iPhone 11 mobile app. There is no place to do this. After trying to find the answer I have come here without any luck on Google. There is no place to access settings and the three lines don't bring it up. All it ...

Watchlist item ends up in cart?

Just what the subject reads. When I add or remove items from my watchlist, they often end up in my cart. I have tried to play around with it to figure out if there is some sort of trigger, but it seems completely random. I think that it may be an iss...

Updating my browser for EBAY

How doI upd,atek my browser for EBAY

Selected photos from computer will not upload to eBay listing

Hi! I am trying to list a watch and cannot get the photos of the watch that are on my computer to upload!HELP please

Item I Shipped Missing; Weird Tracking Notation:

Shipped item 11/24 and tracking says it was picked up. Today, 11/29 I see a tracking notation "Waiting for Item at XXXX (Origin Post Office." what??? I called my origin PO and they confirmed the item went through there and went out.Since then, no tra...

System Status Selling Service Disruption 12:18 PM 11/30/20

I just checked system status there is a selling service disruption at this time of 12:18 pmHope it is resolved soon

Service Disruption Corrected-12:42 PM THANK YOU E-BAY!

THANK YOU E-BAY!Everything is fine now service disruption correctedNow lets get cyber monday moving full steam!I hope

Seller level - Tracking uploaded on time and validated system issue. NONEXISTINT CUSTOMER SERVICE!!

I currently have 5 transactions in the Tracking uploaded on time and validated affecting my percentages that are all there in error due to a postal carrier miss scan. All items where shipped and scanned by carrier within handling time. During parcel ...

Update

update required but won't let me do it

I can't print labels

I can't print labels We looked everywhere. Looks like this page is missing. If you still need help, visit our help pages.Go to homepage OR ERROR CODE{"errors":[{"errorId":2002,"domain":"ACCESS","category":"REQUEST","message":"Resource not found","lon...

Shipping Label

Keep getting this message: Something went wrong and we were not able to generate the label.

pixelated photos on ebaby listing created in inkfrog

i have 5000 listings on ebay and have a lot of pixelated photos. some mild and outright impossible to figure out. i can not believe that customers would buy these and wonder how many are not buying. my listing are created in inkfrog. From talking wit...

Pricing is in wrong arrangement

I have an iPad Air. The pricing in my sales display is backwards.EX: $250.25 will display as 25,025$ Twenty five thousand (decimal comma) with the dollar sign at the end. I can’t fix this on all my sale items. It will also display incorrectly in my s...