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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Is everything out of whack?

My sales notification bell shows 3 more than i actually have. On some ebay pages my feedback shows as "2568" and on some ebay pages it shows as "2569". I click on the "sellling" boards, i'm taken to the main menu. I just posted 3 new topics. None of ...

Download report function on orders page not working for 90 days

Hello everyone.I usually print our reports using the "Download Reports" button on the top right of the Orders page but it seems that every other option (last week, last month, etc) works correctly but the 90 days fuction doesn't work and my CPA needs...

There is some technical error, please try after sometime.

I have been receiving the message "There is some technical error, please try after sometime." everytime I try to send an invoice to an international customer. He purchased 7 different lots so im trying to combine so he can pay all of them at once. An...

Wonderful new glitch

Yesterday I had 2 different international buyers, buy items I only have GSP or Ebay Standard enabled for international shipments. Neither could complete checkout because I don't ship to their country.

cant pay for items??

I bought some things and I cant pay for them, ebay says paypal is not accepted and I must use credit card, when I do it says that they cant process the payment now, I tried my other ones and still the same...

Checkout will not allow me to pay for items

At this moment this problem has been ongoing for at least 5 consecutive days. Pathetic really. I have spent Thousands of dollars on ebay this year and suddenly I cannot even spend 3 dollars here. Why? First I thought it was my banking institution but...

Trouble uploading photos from phone gallery

Please CAN anyone help how to resolve the problem I am having.... I can't upload photos from phone gallery to listing I wish to sell instead am made to take a new photos camera.

Pagination doesn't work in store when doing advanced search

If you do an advanced search in my store with keywords in parenthesis separated by commas, the pagination at the bottom of the page doesn't work when you click on page numbers or click on the arrows. Here's an example link: https://www.ebay.com/str/s...

Printing Label Issues

Is anyone else having issues printing shipping labels? When I print any label, it is void of all information usually displayed at the top. Date, Proof of payment, etc....

Forum sign in issues

Recently, I've been having a lot of issues while trying to sign in to this forum. I've cleared cookies, and that did nothing. What happens is I click the sign in button, and the page reloads without signing me in. This happens on mobile and desktop. ...

Reply to buyer message won't send, freezes when I click send

Hi Trying to answer a buyer's question this morning. On my laptop I'm able to type my response in the box but when I click the send button it greys out and never sends. I tried going back to my sent messages and it's not in there even though I gave i...

Problem with the purchase

I m trying to purchase one poster but unable to make payment and even i listed some items for sale it's been almost a month seen i registered as a new seller i didn't get any positive result on sales. can anybody tall me if is there any technical pro...

Can’t pay for purchases

Keep getting error code saying “sorry” but for two days can’t pay. I bought 3 items yesterday no problem then it wouldn’t let me pay any more.pay pal ok changed card just to be sure . So What’s Up?

Called for help and got nowhere. I haven't sold anything in days! Checkout/payment problems?

EBAY, you need to fix this! I haven't sold anything in days, am seeing in community that buyers are having problems checking out. When I called for help, was told there's nothing wrong with my account, so WHAT IS GOING ON? This is killing me!

We see a 50-75% reduction in traffic occurring after the 9/20 seller update. WHY?

We see a 50-75% reduction in traffic occurring after the 9/20 seller update. WHY? We have not received any defects, just this HUGE drop in traffic. Impression were steady in 100,000 range in Sept. This dropped to 35,000 after 9/20/20. Organic impress...