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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Changing the size

I want to buy the jacket but when I go to check out it says it's medium size but I am trying to edited the size on it from a medium to a 3X but for some reason it won't let me change they won't let me go back to change the size of what I want how do ...

Transaktionsauszug eingegeben

Ich habe einen Transaktionsauszug eingegeben.Ich habe eine Abrechnung in zufälliger Reihenfolge erhalten. Ich habe versucht, es in Excel zu kopieren und zu vergleichen, aber das ist nicht möglich, es ist eine PDF-Datei.WARUM wird die gesendete Abrech...

Purchases using PayPal

Programing changes by eBay last year eliminated eBay selecting the Preferred Credit Card in PayPal used for Purchases. Payments used to allow selecting which credit card to use at eBay. Many of us use multiple credit cards to track different categori...

Contents of email alerts for saved searches differ radically from running the search on theEBay site

I think we've all saved a search at some point, whittling it down keyword by keyword, to get exactly the item(s) we're after. I've run into a strange problem over the last few weeks where I have email alerts enabled, but the items in the emails diffe...

I am trying to send my buyer a message. It says message not sent.

I have tried sending messages on samsung app, Apple ebay app and desktop Google Chrome browser. I've tried for 2 days and same message..."Message not sent"

The Add Item Specifics Window is not functional.

Calculated shippping for Large Envelope does not allow thickness less than 1"

The USPS First-Class Large Envelope can be no larger than 3/4" x 12" x 15". If you choose this as your calculated shipping service, the program defaults to package size which does not allow for a thickness smaller than 1".

Are not allowed to make an offer

I just keep geting the following warning text. This action could not be completed at this time.{e263632-1261739x}

Technical Issue Drop down boxes not working

I have called ebay chat and assistant twice now and they just don't seem to understand this problem so far. On the "seller hub page" under "Active" " all selling " there is a "Category " box with a Drop Down Arrow where you can select your store cate...

I click on an item to buy

All I got is item description and no way to buy or bid

Can’t contact seller tab not working

Can’t send images to seller

Duplicate emails

I am receiving duplicate email from eBay. If I look at an item I will soon get 2 emails for "Recently Viewed." If a buyer sends a question, I get 2 emails. When I have a sale, yup -- you got it, I get 2 emails. I am using MS Office 365 on a Windows P...

Order received but without quantity

I've received an order but the quantity isn't showing.The lower half of the normal sceen, where the quantity is usually shownung, is missing

I woudl like to let you know that your AI system for detecting replica coins is not funcitoning

Coins listed under numbers 404476794193 and 176798109984 are identical. Blow up the picture and look at the flaw in the top left corner in the N in Unum and the dimple in the lower right of the M in Unum. See the dig/scratch on the neck just below th...

issue with link on website

Not sure if this is the best place to leave this pos. As I was just looking around the site to familiarize myself with the layout and can across a bug - https://www.ebay.com/b/Decorative-Collectibles/13777/bn_1853834 If you click on any of the sectio...