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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't send messages on iOS app.

Whenever I try to send or reply to messages on the iOS app the text will disappear while I'm typing and I have to re-type it. Also, when I am able to write a message without it disappearing, either the send button is greyed out, or it will send the m...

Can't print shipping label

I paid for the label but when I click on print I get a "well this is embarrassing" error page. I can't even print from the link in the "your label is ready" ebay email. How do I prevent this from reflecting poorly on my record? This is not my fault.

Need customer support but i’m hard of hearing

I love that eBay has the chat version, but it doesn’t always pop up, it keeps telling me to have them Call me when I need a solution. unfortunately I am hard of hearing and I cannot talk on the phone properly so using the chat is way easier and quick...

Systems has a problem

I need to continue with something n simple just can't I need help.

My E-BAY app ! I have lost all information from November of 2022 foward until now. Please advise

Call me ASAP @ *****

Feedback

My account will not allow me to leave feedback?

My Campaign

Hey I am above seller standard and yet I still don't have access to the campaigns

I have been ripped off by seller how do I get help from eBay they sent wrong thing and admitted it

They took my my money and sent me the wrong item and omitted on a text or an email through eBay that they sent the wrong item but will not credit my account. I want to send a spec to them but I don’t trust them. There are many negative comments about...

Technical issues with website- Cases closed because the buyer asked us to step in LIES

A few weeks ago I had two cases closed without seller resolution. Both cases were closed at 3:30am in the morning following an email stating that the buyer asked us to step in. When I asked the buyer if they contacted ebay to close the case both buye...

My bank thought a charge was scam and did not pay the bill

I can now longer order from any on line Co.

Resolved! Accepting a buyer counteroffer

I am not able to accept a buyer counteroffer

I get the error "No Results Found"

When I'm trying to look at an item on ebay app, even ones I have in my watch list, I get the error "No Results Found". Clicking reload does nothing.

Photos not uploading

All I get is a black rectangle instead of the photo, whether from my laptop or my phone. ???

Sending offers to buyers

My ebay app won't allow me to send offers to buyers, for 2 days now. I have un-installed and reinstalled app.

Order details and other things disappearing a half second after the page loads

Okay so none of us are surprised about being scammed and companies not giving a sh!7 about the consumer anymore, but now I've got a new problem that seems to be perfectly timed right here at christmas. You can no longer or at least on my end anyway c...