More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
manage payments
Hi, I am unable to access funds from my available funds to my bank account.
Please Add Payment Method.
Hi.Im currently having problems posting on ebay? It keeps telling me to provide a payment method, when i try to do this on my phone its a white screen... When i attempt it on pc it loads up fine with paypal email etc like it should but still keeps sa...
Personal emails
Cannot get ebay to stop sending emails to my personal email address. Even though I’ve shut all communication preferences to NO, changes my email in account info, and called/chatted with them a million times. Anyone else?
Can't get past login page. Just brings up a blank page with https://www.ebay.com/signin/s in the bar
This has been going on for at least a week, maybe 2. Whenever I want to edit anything or start a new listing, I have to login, but once I enter my password, it just brings me to a blank page and this is in the address bar: https://www.ebay.com/signin...
Unable to Edit Store
Even after being successfully logged in to the eBay site... when we try to edit our eBay store the system won't allow access. It pushes us back into the log-in screen... and won't accept our ID / password... even though we're successfully able to log...
Resolved! Can't sign in, endless password/captcha loop
That says it all. Yesterday I tried leaving feedback, and the website demanded I do a verification slider and sign in. I did, and it just makes me do it over and over. Tried deleting cache, cookies, restart, different browsers. Oddly enough, though i...
error with bulk editor - buy it now price disappears randomly when trying to make changes
i've been experiencing a strange error when using the ebay bulk editor...if i change the quantity or shipping method (and i assume any other field)...some of the listings' fixed buy-it-now price will disappear and it won't let me submit the edits for...
New payments without PayPal is a joke
All emails I get saying it’s so much better to do things without PayPal now and save money. The problem is that it’s just more money for eBay and literally that’s it. The breakdown you show make it’s go from 12.9% to 12.35%. It’s works out to pennies...
How to talk to a LIVE PERSON
How can someone contact a live person at Ebay? The phone number is no longer taking calls from sellers and the have ebay call you back feature says "Sorry, this contact channel will be closed before an agent is available to speak with you today." I h...
Resolved! How many people can spot the error here? Hint: Only spot one error please, not all of them : )
(Last 18 months)2 requests are still open1 request require your attention
Resolved! Can’t make an offer on items. Bidding buying limit even though account is old
I can’t make offers on any items it says I have reached the biddding/buying limit my PayPal is fully verified but I get the instructions: PayPal Verification.{e72025-1144478x}it’s been like this over 48 hours. My PayPal is fully verified, account is ...
Resolved! Error Screen When Trying to Refund Buyers
I need to refund a buyer, but I can't do it because I keep getting this error screen.Can not find the order.Can not find any seller-issued refunds.We ran into a problem. Please try again later.Can not find the order. Something is completely broken be...
Having Problem With Promoted Items
All my items i have listed are "Auction Style" and it says Not eligible to promote the one item i have that's set to "Buy It Now" i was able to promote So i am curious can you only promote buy it now items? If not can someone help me out.
refund
Trying to issue a partial refund to a customer and keep getting a message screen and can't issue refund?
Managed Payments cannot verify my account
Since January 7th, 2021, Ive called Ebay every day Monday to Saturday trying to get my account verified. Now they have locked my account, have thousands of dollars of mine held, delisted all my items. I get no help from customer service. DOES anybody...
