Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

unable to delete item on my watch list even after it is out of stock

I have been unable to delete Hanes brand boxer shorts listing from my buyers watch list even after "this item is no longer available." I will never buy Hanes products ever again.

"Error - Input data for tag <Item.ShippingDetails> is invalid or missing. Please check API documenta

hi i am getting this error can someone help thanks.

Comics category issue

I use eBay to primarily list comic books. One of the categories I use is Collectibles > Comics > Modern Age (1992-Now) > Superhero > Star Wars. When I select this category and attempt to enter a Series name under Item Specifics, the only option eBay ...

anyone having trouble w listings in limbo?

Fill in all the information with pictures and all required specifics. When I click on "list item" the screen goes gray and it is apparently lost in some eBay limbo. Anyone have an explanation?

Purchase History

Unable to access my Purchase History past October on latest version of iOS despite deleting and reinstalling eBay App.

Is the Photo Uploader Not Working?

Hi everyone, is ebay's photo uploader not working today or is it just me...geez. Planed on listing lots of stuff...

Auction End Times in Watch List Showing as PST Pacific Time, I'm Eastern Time Please Fix

The Auction End Times in my Watch List are all Pacific Time. I'm U.S. Eastern. I know that the difference is three hours, but I would much rather see the correct time on the auction end listed correctly by ebay as it had been in the past. It is bad e...

Becareful

I wanted to mention that when you Google eBay 2 links pop up one on top of the other. The first one is a scam. When you click on eBay it says your computer is being hacked and you need to call bla bla. It is a scam. Simply X out and click on the eBay...

UPDATE - RESOLVED- TECH ISSUE: Unable to access certain site features (Purchase History, My eBay)

Hi everyone - brittanie@ebay and I just found out that there's currently a tech issue impacting different aspects of the site - most commonly Purchase History, Watchlists and My eBay in general. Just wanted to let you know we're aware and working on ...

anyone having issues with your main overview page and the activity button ?

Can't get to my main page where all the info is as to what has sold, emails etc. Not sure what has changed

html images on listing page missing

Ebay Blame Google, google blame ebay.Would anybody be able to take a look at my html and let me understand why the image links are broken?I am hoping that this is an easy fix, but my fear is that I will have to re-create very one of my pages.These we...

broken https images. Can anyone help?

Unable to report a FAKE 1916-D Mercury Dime

There is no way to report an item in this listing...143877081822It has a FAKE mintmark according to my research on google.The location and direction of the "D" is not correct.

Scan Forms Will Not Generate

For months and months, I have printed my shipping labels out of orders to ship in seller hub-click on all items, then click on the menu to print shipping labels, then advance on and fill out the individual stats and hit preview and pay, then print, t...

Shipping lable error message

Trying to process a shipping lable. But keep getting an error message "We were not able to take the payment" this is very frustrating as ive never had a problem till recently. Last time I literally had remove automated Ebay payments in my PayPal acct...