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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Screen Manage Orders Awaiting Shipment Issues & Viewing Listing

brian@ebay For at least a couple months now I have notice that if from the Manage Orders Awaiting Shipment screen you click into the actual listing being purchased from the buyer ALWAYS shows that they have zero FB. Minor issue to be sure but I thoug...

USA instead uf UK

For over two weeks I have been getting directed to USA results when searching a category such as "sporting goods". Despite managing to get a live "chat" on two occasions (more by luck than fortune - I can not manage it today!) and I have been reliabl...

Why can't we send an invoice for more than 40 items? I can only send a second invoice for the rest o

Why can't we send an invoice for more than 40 items? I can only send a second invoice for the rest of the items after the buyer has paid for the first invoice.

people watching

In advanced search, there's a parameter for the min/max number of bids. It would be great to have a parameter for min/max number of people watching. This way we can get straight to the hot and popular items. Cheers.

two industries are mixed together

I do not understand why did you mix dental laboratory items with medical or any other labs.They are totally different.I have to spend hours sifting through needles items when the only thing i need is dental laboratory items. i will not go on ebay any...

tab won't connect on wifi

I notice there are some old complaints on this subject, but my tab won't connect to eBay just says cannot connect on mobile app when I am trying to use WiFi. any answers?

Can't get into my account

I go to sign into my account and hit sign in, and it says something went wrong. Then sometimes I can get in and go to check on my items and it clicks back to the sign in and i hit it again and it says the same thing.. i signed up for that managed pay...

Issues Today 11th Feb??

I cant log in at all today?? Or log out?? I've tried to log in via 3 devices via wi fi and via 4G but nothing.

Bulk Listing/Editing tool not working right. (Loses price when revising)

When revising purchased listings to change the quantity back to 1, I am getting the following error for many/most products in the Bulk Listing tool: "The Buy It Now price must be greater than or equal to US $0.99." However, the products have a price ...

"Issue processing your request" Trying to respond to a offer

Customer messaged with a offer so when I click on the Reply with offer all I keep getting is "issue processing your request"

Listing Quality Report - Promoted Listings Rate

@Anonymous - on 1/22/21 you said: Other concerns you asked about: Promoted listing showing at 0% - there was a bug that was already fixed, you should see it properly in the next report you’ll download.Shortly after that the report correctly started s...

eBay Agent Contact Unavailable For A Week (Or More)

I have tried everyday for over a week to get eBay to call me back (I'm missing my Top Rated Sellers Discount since my account renewed in Aug, 2020). I start at Seller Help and go through all of the choices to get to the option for someone to call me ...

Review bid

Hi,I'm trying to place a bid on items but can't get past hitting the Review Bid button, any suggestions ?Thank you.

Is there a lot of weird pages showing up when you go to a page, any page.

All day today I have been having these weird pages pop up. I go to messages and it is not right, selling it is not right, pretty much anything I try it is not right. It takes 2 or 3 times for it to come up right. Just wondering.