Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Messages

What is wrong with messaging? Can't access messages at all. Just keeps send me back to home page. Nightmare.

Resolution centre

I've been trying to access the resolution centre for a few days now both on my Android phone and also my Windows 10 pc.The Resolution centre loads up but when I try and start, it comes up with a network error.I need to resolve a problem with a suppli...

Paypal payment issues

Ebay or paypal once again won't let me pay via PayPal. They want me to add a card to my PayPal (I'm with them for years) but it's not the first time.. Annoying considering it's them who are after my money

Item not in purchase history, but Paypal sent money to seller.

I tried buying an item with paypal. I received an email from paypal that the transaction went through. This is shown on my credit card activity, but there is no record in ebay about the purchase history or order. What do I do? I already emailed the s...

During check out PayPal logs in but doesn't redirect to ebay

I am trying to pay for an item but, during checkout, I choose PayPal as the payment method, the pop-up window opens and I log in successfully. The problem is that after logging in I am NOT redirected back to the checkout page, instead my PayPal main ...

Feedback censored

Not sure if this is the best place to post this but I have a serious what in the ..heck is going on question. I was leaving feedback on a pendant I purchased. My exact words, "Gorgeous!! I wish it was a little bigger but otherwise it's perfect!". My ...

Missing text

I've been getting a strange thing happening on my screen every time I purchase through Ebay/Paypal, where half of the text on the screens is missing. Only some of the letters in a word show and large areas are missing entire sentences. If I try to pr...

Auction postings not work, site wide glitch?

I've been trying to post my eBay listings. I keep getting this error message - It looks like there's a problem with this listing.Sorry, something went wrong. Please wait a moment and try again.Is this happening to anyone else? Very frustrated.

No "send" button on app

I'm trying to send a message to a seller with photos in the app. I've got my message typed and 2 photos attached, but there's no send button??!?!? I've sent messages before and everything looks totally normal. What on earth am I missing?

search preferences

I would like to know how to ensure that the items I search for are always displayed in the gallery format. There used to be an option for that along with the number of items displayed per page. I selected the 200 items per page with gallery view. Now...

As of February 5, 2021, I no longer have the option of shipping neck ties USPS First Class Parcel.

I have been selling and shipping vintage neckties on Ebay for years. Yesterday 2/5/21, when I tried to list a tie, my only USPS option was Priority Mail. I never send ties Priority Mail.All of my listed ties are have USPS First Class Parcel for shipp...

Unable to register for managed payments

https://onboardweb.ebay.com/onboard is dead for me

where is the Selling Manager?

selling manager down? cannot access it by any means

eBay email contact info

I need to email eBay because when I do a call back request, I never hear from them. I don't know if something is wrong with my phone. I've blocked numerous telemarketing calls so don't know if this is the cause. Don't know how else to contact them.

Resolved! Auction with Person Who Can't Up Their Bid

I just got this message from a long time repeat buyer of my auctions: "Is there something you did with my account, as I can;t increase my bid from what I already bid a few days ago?" Is anyone else having this problem?