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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Unable to display all the results found

I noticed that when you search for a particular search term, it will report '999 result for my search term'. However, there will only be a subset of the results displayed. e.g. So in my example,I searched for 'razor blade'Ebay reported '37,803 result...

Pay pal withholding sellers payment and ebay accusing the buyer of not paying

In a recent transaction. I purchased a pick up item. I paid via PayPal . I picked up the item and weeks later the seller emailed me to state he did not get his payment. Pay pal had held the payment and filed an unpaid claim against me . So here i pai...

eBay International Standard Delivery orders not on USPS SCAN forms.

I just noticed this today, but I can see it happened last week too. I went to the post office with 14 packages, and when the clerk looked at the SCAN form, she pointed out that it only said 13. I immediately assumed it must have been the one eBay Int...

Technical Problem Calculating / Est. Delivery Date (Handling 1 B Day + USPS First Class=30 Days)

Hello,This is insane!!!First of all, I'm having a problem with estimated delivery time calculation, which is happening to all my listings and eBay is setting estimated delivery time up to a 30 days. Instead of 4-5 business day delivery estimation.It'...

unable to post a listing

when i try to post a listing ebay is telling me that my paypal email is incorrrect. Nothing has changed on my paypal account and my email is not changed. I tried clearing cookies and have even relisted to no avail. I have recently changed browsers fr...

EBAY bidding bug prevents bidding.

When I try to bid, ebay gives me a box to identify myself by getting a call back number, When I receive phone call, ebay asks me to key in a single digit number on my cellphone (to receive a pin number). I enter this single digit number and my cellph...

HELP!!! Ebay removed all my Collections, a sort of Wish List!!!

WHAT HAPPENED TO MY COLLECTIONS???? That was my Wish List for myself & gift shopping!!! Even if items were sold, I could still have searched for similar items, but now I have only the haziest memory of what those items were. Ebay has LOST SO MUCH MON...

Contact Seller / I received an item that wasn't as described / request a refund, and nothing works

Website is broken: "Contact Seller" / "I received an item that wasn't as described" / Click on "request a refund" and evrything is frozen in any browser.

Anyone else not able to list?

I'm trying to make new listings but it seems to just come up with an error message saying Ebay's server is down and so I cant even draft new listings. Is anyone else experiencing this? I'm in North America - east coast if that makes a difference! Che...

No communication preferences on IOS

Hi: I use the mobile app and am ready to get rid of it because I cannot manage the forwarded emails and it’s swamping me. I read the advise to just create an email account spec. for ebay, but that’s what my ebay account is, in my opinion. I already p...

Update On Ebay Tracking Issues Please....

I'm looking for an update on Ebay tracking issues. This is getting really tiresome having irate customers who are not only facing delays from USPS but also not getting accurate information via Ebay tracking. A day or 2 after an item is shipped, Ebay ...

eBay's MISLEADING DELIVERY ADVICE TO BUYERS

Order placed on Saturday and despatched by 23rd December (by SECOND CLASS POST) Estimated delivery on or before Thu. 24 Dec. Even if despatched on Monday 21st December it is very unlikely that the second class mail will get there before Thursday 24th...

ebay closed

ebay closed 1-866-540-3229

can't change prices on BIN or auction to finish my ad

Hello,This is anew one to me. I am creating an ad that has not been listed yet. I can do everything but I can't enter a price if I list it as BIN or auction. It will only allow me to pick prices from a short previously used list.Is this just a new gl...

eBay's MISLEADING DELIVERY ADVICE TO BUYERS

Order placed on Saturday and despatched by 23rd December (by SECOND CLASS POST) Estimated delivery is on or before Thu. 24 Dec. Even if despatched on Monday 21st December it is very unlikely that the second class mail will get there before Thursday 2...