Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! 2nd day photos not uploading. Image error message. Anyone else having the same?

Since yesterday morning I get the message: "Internal Error (ME200) Oops! We're experiencing some technical problems. Please remove this file and try again later." when trying to upload any photo, whether it's a revision or a new listing. Is anyone el...

What is Wrong With eBay's Message System the Past 24-48 Hours?

My apologies if this has been asked recently, but is anyone else having problems with eBay's messaging system the past 1-2 days? About 50% of the time when I attempt to respond to messages that customers have sent to me, I am forced to log in repeate...

UK Ebay Seller Hub. Can not print postage labels or invoices. Link not working.

When clicking on "print postage labels or Invoices" link in the UK seller hub, I get a message "It's not you. It's us.Our server is down and we’ll have things back to normal soon. If you still need help, visit our help pages." This has been the case ...

Ebay still identifies your name and email after loging out.

Why does Ebay still display your name and email even after loging out and unchecking the option to remember your login? There's no option to remove your identity except deleting cookies. This is a privacy and security issue, particularly if you're on...

Ebay Down?

Is Ebay down? i can't list, make changes nor revise any items. is anyone else having the same problem?

Having issue with my store. The information in my store is different then what I have set up also

I just started back after many years gone. The store I had kept. I changed the name but the information that I have changed such as not shipping world wide but US only has not changed. A lot of information in the store is not correct. I can't seem to...

Selling issue

I have repeatedly attempted to put up products for sale but I keep receiving messages saying that the I do not own the item. This makes no sense.please help me

MY SELLINGS GET TAKEN DOWN AFTER 20min

I have sold many items before on EBay ranging from technology to clothing, today this has happened many times where I post an ad of for example a hoodie and shortly after it gets taken down along with my account. All the products I put up for sale ar...

Anyone else experiencing a glitch on not seeing the handling time option in the bulk editor? HELP!

I have contacted Ebay twice now regarding this issue. In the edit fields section of the bulk editor, the handling time option does not show up. They told me it was a glitch at first on my end and that they would resolve it within 48 hours. This was F...

How can I delete a promotion box?

I have outdated information in my promotion box, and need to either edit it or delete it, since it refers to an outdated promotion. I called support and was told to go to "custom pages" and "inactivate" it. I did so, but the box is still there three ...

Cant change My eBay landing page to selling, selling needs to be an option

I was "playing" around with the different My eBay homepage options, changed to summary, did not like it, tried to change back to selling (This has been my default since I can remember) there is no option for selling. Please correct this issue

That big wheel keeps on turnin'

Today we tried to purchase an item through ebay. We have purchased items before. We are in Mexico.Using Chrome on my PC, I was unable to get to checkout. As soon as it gave me the option to go to checkout, the white box with the little wheel appeared...

I can't list my items

I can't list my items because of this We're having some trouble right nowYour request couldn't be processed because of a technical issue. Please try again.is there any solution please,respond to me

"Error - Input data for tag <Item.ListingType> is invalid or missing. Please check API documentation

Hi, I need some help with the listings file exchange. I keep trying to upload my file in a CSV format and the results show "Error - Input data for tag is invalid or missing. Please check API documentation.|Item.ListingType|". Does anyone know what i...

Issues listing from phone

I’m having a few issues listing on the app from my phone recently.One thing is the brand field takes FOREVER to load anything..clear field, add brand, etc. Second my PayPal address keeps disappearing and I need to renter it every other listing, somet...