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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
eBay Android app stops, crashes, or throws me back to start
I cannot access messages - there's a pause, and I'm thrown to the front page. Same if I try to click on 'Help'. It was OK before midnight, and has been happening since 01:30 GMT. I've rebooted my phone and re-installed app. I can sometimes get as far...
I can’t leave buyer feedback today on my newest model iPad
The form has changed . I can paste in my content to be posted but on my iPad I can’t see the activation button and can’t drag my screen down to make it visible. The screen is rigidly fixed in one position and can’t be rolled down. The old form was wo...
ebay asking to enter password when you switch pages?
I've noticed for several months, at least since Dec. if not longer, that when I click on Sold items or Active items, among other pages, ebay will ask for my password again. It doesn't happen all the time, it's seemingly random. Then when I enter it (...
Messages
I can't access my messages
Why does eBay open very slowly？
Why does eBay open very slowly? I need to modify the list, every item is very slow. Except eBay, everything else is running normally
rehiding purchase on ebay
hello I hide a purchase back in Nov 2020 it came back on my puchase list on my account I contacted ebay made lots of reports but no one has got back to me anyone have a idea what to do ? thanks
Active listings page is not loading... Where is technical when you need them???
Active listings page is not loading... Where is technical when you need them???
Bulk listing
Every time I try to bulk relist it goes to the start page ... I can do them individually ...gonna take ages though.
Unable to list
Since last night I am unable to list. The listing page does not load completely and the links don't work and when they finally do, it takes at list 5 minutes for a drop down to appear or for anything else I try to do. I tried switching to the new lis...
Customers are being shown order totals where shipping invoiced has been multiplied by item quantity
I was forwarded this screenshot from a customer today who initially thought we were attempting to pull a fast one on them. The rate they were originally quoted was $259 for the pallet (LTL truck freight to Washington), and that's exactly what we invo...
eBay software malfucntion? Not able to access my 'seller' site
For some reason I've been getting a blank page when I click on the Seller box to get into 'Manage active listings'. Any idea what the problem could be?
