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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

STILL CANNOT LIST -6 days now- is ebay going to fix this issue

Still cant list since fri- this is my business and ebay was quick to take the $300 store fees but I have lost a week of usability so far and agents just say they are aware and hopefully it will be fixed soon! At least every agent I have spoken with h...

Attempting to upload test of 5 Products via XML

Attempting to upload products to our sellers account, however keep getting a response that states we need to create sellers account. Can someone help. Here is the error we are receiving: - - 2021-03-24T15:40:10.788Z Failure - Unrecognized element i...

Problem with bulk relisting unsold items

Is anyone else having a problem relisting unsold items in the bulk format? For the last 2 nights I have tried to relist my unsold items and each time I select them all and click relist I'm automatically taken back to my main page. Customer Svces via ...

Unresponsive seller site

Hi.My seller site is very slow and unresponsive. When I go to buy it at normal speed and when I'm trying to sell items it takes at list 10 seconds for each category to respond. It's not my internet or connection cause everything else is running fast....

Open comment to the Executive team

Today I experienced the new rollout to the landing page. All I can say is why? Why would you change something that works? And on top of that it was one of the few pages that worked well. Contrary to the people that write the new code, some of us dont...

"No services available" when trying to print a shipping label.

First time this has happened. I have been printing shipping labels on ebay for years with no issues but this morning when trying to print four separate labels I am getting the message " No services available" for only one of the labels, the others ar...

New Ebay payment system not working a advertised

Signed up a few days ago for the switch over from Paypal to ebay handle of payments. And it is a mess, get credit for 1 sale no credit for anyone and customer service is no help, twice I called up talk to Clarisa and Michael(sent link that did not wo...

Resolved! Offer outbid notices pops up constantly

Hello. Does anyone know how I can tell eBay's tech department that I have a technical glitch? I made an offer, it was declined. The auction ended without selling the item. Now I'm getting the notification every 60 seconds, I am not exaggerating. I do...

Edge User Agent Not Processed correctly

Not sure how else to post this to eBay support, but your email(s) are not 100% accurate when sending "log in" notifications to users. I use Microsoft Edge and it runs on the chromium engine, yet identifies itself appropriately (extra info) in the use...

Unable to purchase

Been trying to purchase a fire it will go into basket but unable to pay via paypal ...was having probs with google chrome all day which caused problems with other apps on android but now seems to be ebay probs anyone else got this prob

Listing Issues

For the last 5 days it has been nearly impossible to create and post a new listing. What should take 2 or 3 minuets is taking 12 to 15, most of this revolves around uploading photos. Has anyone found a solution? I have tried all the obvious items, di...

Profanity????

Really, eBay? I tried to leave the following as feedback, but got blocked for profanity? "I wish it had been in better condition, but still pleased." With a positive rating. Turned out the word "wish" was tagged as profanity. Changed it to "hoped" an...