08-02-2021 05:25 AM
Hi
Have looked at lots of posts here but still cannot find a solution. Have a Samsung A3 which is running on 5.0.2 and last night my eBay came up with message app not supported. Obviously my phone won't update to new eBay app requiring android version 6. So how do I get around this how do I update to the old version of eBay app which will work on my phone? Any other suggestions welcome
Many thanks
08-02-2021 06:36 AM
You should be able to get the latest eBay app if you can upgrade to Android 6.
There is an older version of the eBay app available at the Google Play Store that should work with some versions of Android 5 at least as of January. Android 5.1.1 is recommended as a minimum.
See here for details:
If you are unable to upgrade your operating system or get a version of the eBay app that works, you can still use a browser to go to ebay.co.uk.
08-03-2021 05:47 AM
Hi how do I find the older version of eBayon Google play as surely that is what I have now already downloaded on my phone?
How do I upgrade android to 5.1.1?
Thanks
08-03-2021 06:46 AM
You may want to ask on the Android App board -- there are experienced eBay folks that read and respond there that can provide help with app issues.
https://community.ebay.com/t5/Android-App/bd-p/androidapp