Report eBay Technical Issues
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Forum Posts

Search format

I am sorry to say but I do not like the new item/product format! I can no longer find what I need and have been using other sites. I almost always pay more and often wait longer to receive items but I can find what I want.Example: I wanted two metal ...

Tracking number hot links

In the many years that I have been on ebay, I have never run into this issue before. In the past, all tracking numbers have been clickable hot links.About a month or so ago the tracking numbers were no longer clickable.I must enter the tracking numbe...

Unable to generate a USPS Scan Form

Been buying shipping labels in bulk and printing USPS Scan Forms for a few years. Starting on Monday 4/19 the link to Generate Scan Form has disappeared. I've tried the obvious, cleared cookies, different browser, switched computers and still nothing...

Dark mode on My Ebay page

Ebay,I am writing to let you know that I HATE the dark mode on My Ebay! I demand that you change it back to white, right NOW! Besides being very depressing, do you think that I don't know that dark mode is harmful to eyes? Thank you.

Listing order

Ebay cannot even get this page correct. You ask for the most recent list and the first item is the most recent then they are in random order with some from July 2020 and the next from 2021 and then 2017. What has gone wrong with ebay? Too big to fail...

User avatar by Adventurer
  • 288 Views
  • 1 replies
  • 0 helpful

We see a huge drop in sales and traffic occurring since July 1. Sales are currently down -45%.

We see a huge drop in sales and traffic occurring since July 1. Sales are currently down -45%. Traffic impressions falling since July 1. We see very poor search results and eBay search suggestions do not match key words. Search for Porcelain, eBay sh...

User avatar by Trailblazer
  • 3980 Views
  • 24 replies
  • 5 helpful

Volume pricing

Volume pricing calculations are not correct. Offering 5, 10 , 15% off $40 item. Price on 4 should be $34 each. Price listed is $30. Any ideas?

User avatar by Adventurer
  • 272 Views
  • 0 replies
  • 0 helpful

eBay errors when eBay cancels transactions

In March I had over 20 suspicious transactions which I reported to eBay. eBay responded with messages: "Unauthorized use of buyer account - Transaction(s) cancelled" Here are the errors eBay makes when eBay cancels a transaction: 1. eBay does NOT rem...

User avatar by Trailblazer
  • 302 Views
  • 0 replies
  • 0 helpful
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