Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Messages from eBay

Why am I receiving eBay messages in Chinese? I reported a seller and it appears to have been answered in Chinese. Why?

Cannot select shipping service on browser or app

Hi all,Is anyone experiencing an issue where the shipping service disappears after selection? It will not let me list an item because the shipping service disappears. This is occurring in browser (Edge, Chrome) and the app (iOS).Thanks!

Resolved! App issues on these boards ~ iOS vs Android

So question: I see about 100x more iOS App posts than Android App posts. Is the iOS App that much more broken than the Android App or are Android users less reliant on the App than are Apple users? And before anyone says there are more Apple users th...

Notification Issue

hello: having an issue with notifications. I am not getting a direct email when an item sells . something got shut off or un-clicked and I can't find there it is. any help would be appreciated.

Ending listings.

Cannot end listings last two days. Ebay freezes up.

STORE OWNERS BEING CHARGED INCORRECT FINAL VALUE FEES

STORE SELLERS CHECK YOUR FINAL VALUE FEES ON THE TRANSACTION DETAILS! I have a Premium Store on eBay and have for many many years. I was also forced into Managed Payments last August. Since last night at approximately 6:30pm PST ALL of my orders are ...

Similar items you may be interested in

This is not working. The URL's are not hot. This is in the new items that arrive in search.

Glitches, glitches, glitches

Nothing more to say other than Ebay has GLITCHES Galore! Fix it already!

Problem in Promotions/sale event option to "show all categories" not working

This is the second category related problem I have encountered this week. I often use the "Sale Event" feature in Promotions to put certain categories in my store on sale. The choices are Ebay Categories, Store Categories or All Inventory. I always c...

Categories in Left Navigation Field in Listing Not all Showing Properly

For the last couple of weeks the categories that show in the left navigation field of my listing are not showing properly. When I list in a category that is not already showing, the new category doesn't show up. I have to call Customer service to "re...

FEEDBACK

Hello, I had a stock library of positive feedback phrases, such as "great value and seller." I used to type one letter and a complete list of my library would appear and I would select one and it would populate in the Feedback comment section. Now, t...

Unable to edit or post drafts on app and computer

For the past several days, I am unable to edit and/or post drafts on the app, my desktop, and laptop. I get error messages when clicking on draft. I tried advanced list view on computer, and still won't work. I called customer support the last two da...

Embarrassing Error on Homepage Banner Art

In the "Shop All Manufacturing" banner, the tools shown for Woodworking and Metalworking are incorrect/switched.Not a huge error, but pretty glaring for someone who uses cutoff saws and bench jointers.

Translator is annoying and refuses to turn off

First of all, YES I HAVE TRIED TO TURN IT OFF IN THE SETTINGS MENU.I am trying to search for plushie called Fumo, but the translator keeps changing it for Smoke, because it thinks I am writing in Portuguese. Even after I turned off the translation it...

Buyers getting messages that I don't ship to their state

I created a bunch of new auctions starting with sell similar from an older auction. I have no shipping exclusion settings. I have had three buyers message me that they are getting an eBay system message that the seller will not ship to their state wh...