07-17-2021 06:27 AM
None of the phone numbers I've come across work, and I can't get someone to call me via the Contact eBay Help pages.
I'm trying to get in touch with someone regarding this: https://community.ebay.com/t5/Ask-a-Mentor/HELP-Buyer-did-a-fraudulent-return-eBay-deleted-his-accou...
How can I contact an eBay agent?
07-17-2021 06:40 AM
Don't have eBay call you back. Better success with holding and staying in the queue. At least from the U.S. standpoint.
07-17-2021 06:44 AM
I'm US-based, but what how do you even initiaite the queue? What phone number are you calling?
07-17-2021 06:55 AM
From the home page, scroll down to the bottom to Help & Contact, select Contact Us. Then from the next page, scroll down to Contact Us and follow the prompt. This is give you a contact number to call. BTW you need to be logged into your eBay account.
07-17-2021 06:27 PM
I've had success going through the Ebay for Business Facebook page for help. Once there, click on "send message" near the top, (vs. just posting). They will ask for specifics regarding your account, and they usually are able to help. They will respond during business hours on weekdays.
The link is https://www.facebook.com/eBayForBusiness