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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Shipping outside the UK

I sold an item to a buyer in the USA, chose to ship by UPS, picked up, now awaiting its return to me.you must have the buyers telephone number on documents, not an optional item.will not ship without it, this is UK customsas the buyer is not allowed ...

Cant refund or cancel sale

Ebay gone clunky since yesterday Mar 6 2021

RESUME DRAFT not working

I have quite a few drafts that need photos to be uploaded. The last date it was updated is 10/29/20. When I click on RESUME DRAFT, I get this message: I have been trying off and on for a week.

Ebay card

I lost my Ebay gift card.I had 150 dollars in it.

Listing items, gets stuck 'saving' before even finishing listing and can't submit??

I am having an issue of listing items. I can change the title, category and condition but it seems to get stuck with the small 'saving' logo (that pops up at top of screen to auto save information as a draft as you enter it) when I get to the picture...

Cannot bulk relist

When trying to relist in bulk, I get a message stating "account does not meet requirements"... or something similar. Was working fine last month. I can list individually... so not an account issue.

I cant see sold & completed orders

When I am searching all listings of a item then click on left side of listings to see sold & completed listings nothing happens, Freeze. This just started a few days ago. Never had any problem before.

Only seeing sold items when I click on completed listings.

When I click on completed items after a search of live listings, it only shows me sold listings. It no longer shows me the unsold items. What's up with that?

unable to look at sold items

can not upload a photo getting an error message

Is anyone else having an issue adding photos to listings today. Yesterday and last evening I was listing many items with no problems. Today when I go in to list an item, It is showing this: "Internal Error (ME200)Oops! We're experiencing some technic...

Resolved! Seller offers shipping to my location on product page, but Buy It Now gives a shipping error

I found an item for sale whose page said "the seller may not ship to your location, contact them to get shipping options." I contacted them, they quoted me a shipping price for the item, and enabled shipping to my location on that item's page. Howeve...

Purchase returns

Hello) please help me understand what to do ... I ordered sneakers on ebay, they came, they do not match the description of the goods .. I opened a dispute, returned the money for the goods and the postage that I spent .. I want to return the goods b...