Report eBay Technical Issues

Forum Posts

Sorted by:

Feedback not updating, blank page and incorrect order of feedback

Also cannot access feedback when clicking on recent feedback left by customer or when clicking on link that shows total number of feedback.

Resolved! Feedback page is blank

I'm logged into my account and when I tried to view my feedback, I'm taken to summary page with a link. If I click the link the next page that opens is just white with nothing on it. Is this a glitch or is this the new feedback page?

Mobile Update for Drafts

New mobile update for drafts is flawed, and has many time wasting features built in. I start my drafts on desktop, and complete them by taking photos in the mobile app. The new drafts, I have to manually click "continue" on 7 screens just to complete...

Earbuds only work for some ebay live shows

Curious if anyone has had a problem with earbuds and headphones not working for all shows. Some it works but some shows that I switch to come through speaker on phone instead. Cannot determine why. Thank youMatt

My Store Says I Have No Inventory?

I have about 60,000 items listed on this account but none of it is showing up. My smaller store with 20,000 is fine?

Profile picture is missing from listings

My profile picture is missing from my listings and has the message "Add an image to your seller profileBuyers are more likely to trust sellers that have a photo or logo profile image." However, when I go to Edit Profile (the link provided), my profil...

Rec'd policy violation notice and listing removal

I had the December 1982 Playboy Christmas Gala issue listed for months. Today I get a notice that the listing was removed for policy violations - the emails said:We had to remove your listing because it didn’t follow our Protecting minors policy. We ...

Hi, I am having problem with adding/deleting photos.

Refund and return items

I'm having refunds from ebay and also returns an issue could you please help, regards Paul.

There seems to be a problem serving the request at this time

Receiving this message when I do a search. Thank you

Resolved! Search is broken.

Keep getting this message with every search prompt."There seems to be a problem serving the request at this time"

Unable to edit drafts in the app.

For the last couple of days I've been unable to edit drafts in the app. This is a basic function we all rely on and expect to work. Draft pages redirect from the 'summary' page to a default message that redirects me to the web browser to complete the...

Sold & Completed filters

When checking sold comps, the filters are set to Completed Listings, and Sold listings. If you "x" out of one, the other remains. It now takes 2 clicks, and 2 reloads of the site to clear out these filters instead of one. By "x"ing out of Completed l...

Cant list items for sale

I made listings for sale & can't enlist them

eBay Seller Hub Overview Page No Longer Shows Value of Active Fixed Price Listings.

Been showing Zero for several days. Still the correct total on the active listings pages. Not really an important number to me, but when things about selling suck, I ask myself what percentage of this number would I take to be rid of selling here. Wh...