Report eBay Technical Issues
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Unable to pay on ebay mobile

It does not let me purchase things from the app and only shows a message that is not available on the app. A lot of buyers also contacted me saying they have the same issue with my listings. I haven’t changed anything (location, format in listings, e...

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Time Zone Problem

We are on the East Coast (S.C.) but all the time stamps are Pacific time zone. Is there a way to change the the TIME ZONE for time stamps such as when messages were received?Thanks,Scott (RandRCollectables)

Unable to Revise / Update Descriptions

I noticed on Thursday June 19th that revisions to my listing descriptions were not working so I contacted eBay and opened a ticket... I am able to revise everything else in a listing (title, quantity, price, item specifics, etc.) but I am being block...

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Shipping Fiasco

I made a typographical mistake with a prepaid label and paid approximately 7x more than what I needed to for a shipping label, after I dropped it off at the post office, ultimately resulting in a $-6 total for the item. I immediately went back to the...

IS this a Glitch?

My seller accounts keeps automatically being changed under, Business Policies;" Manage your business policies". This started back in November 2024. This happened when I watched my account "in real time" get hacked. eBay helped me to get it cleared up...

Messaging

My partner and I are unable to respond to recieved messages on both of our accounts on eBay. We have tested back and forth between accounts. We receive messages, but are able to launch in app, from received email copy or desktop version. We have buye...

Buyer Can't Pay

I have had numerous buyers contact me about checkout issues the last 2 days; this is the one that I have screenshots for. Buyer accepted my offer but when she tries to checkout it puts the item in her cart twice; once at best offer and once at full p...

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Messages

There appears to have been an update which has changed the messages. I’m now unable to open any messages in my account. I have deleted the cashes and history. I have also tried a different search engine with no success. I have tried on both my iPhone...

Can not get in to messages

The entire page looks different and I can see the messages but can not click/touch anything to read them. Started a few hours ago on android Google chrome. Tried different browsers, signed out, cleared cache nothing works. Tried ebay.ca same thing. I...

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