07-10-2025 05:08 PM
I am trying to bid on items, but the system keeps asking me to obtain a verification code by text or phone call. I cannot receive texts. When I click on the call me button, I never receive a call. Nowhere can I find a phone number or even an email address to get help from an actual eBay representative. Is there any possible way to contact eBay and actually receive assistance?
07-10-2025 05:17 PM
Whaaaat? After as much as you've shopped here? Dang! I got nothing, but sit tight for posters with experience. 🤔
07-10-2025 05:28 PM
There was another thread on this (actually many) issue where it was suggested to see if your phone # attached to your account is "verified" with eBay. Verifying the # may solve the problem.
07-10-2025 05:34 PM
'verification code by text or phone call'...usually I would have this in regards to a credit card being used.
I usually send a bill to a couple in text.(I do weddings)...If I can't charge their bill with their credit card on file I would call the couple. The couple then calls or texts their credit card to approve the sale...and then I am able to ring up the charge. This is usually a charge for over $1000. usually but can be a small sum as well.
A possible problem is a continuation of you buying only from this one seller for years?
I have never seen a buyer only buy so many purchases over the years from one seller. Quite unusual.
Customer service reps I feel won't be of any help.
Have you tried to bid on only one item?...and a little off but can you place a bid with someone else to see if it's you or the seller?