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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Getting 'Access Denied' message as I try to block a buyer and add him to the Blocked buyer List

I attempted to block a buyer from buying from me and tried to add him to my Blocked Buyer List. I am getting Access Denied message. What's happening? This has never happened before. Is there a glitch with eBay today, 6/6/2021?? I experimented and tri...

Problems posting new listings

When I save a draft, nothing happens. The circle with the arrow goes round and round as it seems like it is trying to save it but it does not. I click out of it to resume my listing and only half of what I write in the description is saved. Also lose...

Schedule Listing Start Days of the Week Incorrect

I've noticed over the last few months that the schedule listing days of the week are wrong. See attached. The days suggest listing is starting on a Saturday, but is actually a Sunday. I've incorrectly listed a few items due to this bug.

Trouble Logging In To EPN account

Every time I try to login, it takes me back to login page again. Can someone explain why that is and what is the solution please. I would like to get started asap. Thanks!

Signing in

Can't sign in.saying network error please try again.i know I,m putting in right passwords when I do username route or Facebook route.

Active listings under my eBay not showing.

This occured with the past hour or so (post 5PM EST) The active listings page under my eBay is blank. 31 active listings but not showing any list. All other tabs under that dropdown (ended, unsold, etc..) showing. History and Cookies cleared. VPN tur...

Sports Card Variations

Hi - I have been trying for days to find out what is a fix for this problem - I have called Ebay and check facebook with no help - I am listing trading cards -Do I have to relist ( names , qty, photos etc) over 250 listings (over 2,000 photos ) - Thi...

Does anyone else think Ebay's IOS app is straight hot trash?

The double pause when you add anything to your watch list? The delay when closing anything? How it returns you to the top of your search every single time you go back after clicking into a product so now you'll have to scroll for pages to find where ...

Technical issue

I recently had notifications showing up on my laptop and phone stating I had to add hundreds of recommended item specifics and also needed to add lots of specifics required soon. These showed up on my selling page with the offers to send to buyers. I...

Phone alerts

My Samsung Galaxy 7 use to make a cash register sold sound when an item sold, I received payment, or an item received an offer. Now I get no notification on my phone. I have checked my Ebay notification settings. Any other suggestions?

[RESOLVED] Known Issue: Some Sellers are seeing an incorrect Final Value Fee being applied

What was it? Some Sellers were seeing an incorrect Final Value Fee of 12.55% being applied regardless of the category in which an item was listed. Is there a workaround? -This issue has now been resolved, please review further for more detail - What ...

Bidding from app/currency problem

Lately, when trying to bid from the app, the max. amount typed in changes after i click on "verify". For example, i bid $27, the app tells me that it corresponds to 2442 CHF, which is about hundred times as much!... Any idea how to solve this problem...

Can't Draft - Error Message - 2 solid days

As usual, eBay says "It's not you, it's us". Of course it is. Laptop: cannot even open an existing draft App: Via Iphone, can upload pics, but not save. 2 full days. Thanks, ebay

Resolved! Messages from eBay

Why am I receiving eBay messages in Chinese? I reported a seller and it appears to have been answered in Chinese. Why?

Cannot select shipping service on browser or app

Hi all,Is anyone experiencing an issue where the shipping service disappears after selection? It will not let me list an item because the shipping service disappears. This is occurring in browser (Edge, Chrome) and the app (iOS).Thanks!