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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Technical issues

Can not list any items on eBay! Also cannot chose First class as a shipping option! Is eBay Down?

size of picture and touchscreen options

I have a dell laptop with a touchscreen option. whenever i click on ebay, the picture is very tiny, and i have to manually enlarge it to see it. whenever i click on anything within ebay, it goes back to very tiny. this doesn't happen on any other web...

Resolved! Site frozen

Unable to list item or save as draft! 6-08-21 6:44 p.m. CDT

Tracking emails sent by couriers getting corrupted by eBay

We have automated tracking emails sent by our couriers and they're being corrupted and converted to html rubbish by eBay. Is there a way to fix this because customers keep complaining? We can't strip the email address that eBay supplies out of the or...

Glitch: eBay International Standard service to United Kingdom is the same as to United States

Experts, Tonight I set up an auction with Priority Mail shipping to the USA and eBay International Standard to everywhere else. I checked several countries for the shipping cost (the auction is not yet active). Results: United Arab Emirates: $60 eBay...

What is with this new aggravating error message?

Sorry, we couldn't complete your request. Try again later. Arghhhhhhh...I've been getting this off and on for the last three days when trying to access my purchases. Does eBay need more servers?

My listing images are compressed on desktop, but not on mobile, why?

So I use eBay's File Exchange Program to upload my listings in bulk and it's been absolutely fantastic in cutting down the amount of time it takes to upload hundreds of listings. However, whenever I upload that way my images are ALWAYS compressed on ...

Iphone app is 100% trash

I tried to use the app last night but I cant delete anything, save anything, move anything, open anything or do anything. It just does this double refresh and pops back up with everything exactly like it was before I tried to do anything. I dont unde...

Shipped orders show as overdue to be shipped. Help please!

From early April to May 6, some of my shipped orders (23) show up on my "Manage orders awaiting shipment" page. Although they were marked as shipped on time and are individually marked as "shipped" with the shipping date, they are not cleared from my...

Anyone else have their bank info changed without you doing it?

I'm not sure if I've been hacked somehow, or if there is a glitch. My bank account info was changed to an unknown account that isn't mine. My payout went to that account. I was able to get it changed but worry I won't get my payout that was sent to t...

Newsletters from NON Saved Seller

I am receiving a regular e-mail from a Seller that I once had on my Saved Seller list. They are no longer on my Saved Seller list, in fact I have NO Saved Sellers right now. I wish to stop this e-mail, but I can not. I tried clicking on the Seller Pr...

Activity Summary Page totally blank

My activity summary page is completely blank - even while selling an item. In the past, there was always "something" there. Please advise.

PO charging customers for delivery

Is anyone else losing business because the post office has recently been charging customers to pick up their packages? The problem is with first class. I've been shipping since 2010-but this issue just started in March of this year. Ebay allows first...

Resolved! Custom Links on Seller Hub Vanished

On 2 different selling accounts checked on 2 different browsers. All of my custom shortcuts are missing from my Overview pages. Can we get these restored brian@ebay tyler@ebay? I'm not the only one affected according to this post by @mb300e4m on the ...