Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
item delivered to wrong address accidently pushed return actually want to file a claim, how?
Purchased item. Sent to wrong address. Scammer feedback all over the sellers rating. How can I contact ebay now that the return is closed. I just want a refund since I never personally received my item. It was delivered to random address in my zipcod...
Unable to list Playstation 5
I am trying to list a PS5 for the FIRST TIME on my 4-year-old account with $7000 in recent sales. eBay is saying that either my account is unverified or I had already listed a PS5 this week, neither of which is true whatsoever. I have a bank account ...
Resolved! My eBay Bucks Stopped Tallying Starting in April
I've been using eBay Bucks since it started, but after my last balance, at the end of March, it stopped counting. The items I buy are still listed, as well as what I paid, but the eBay Bucks total is just $0.00. I don't know what suddenly changed but...
hos do i get to where i can chat with someone
i need to chat with someone about getting my purchases. my bank is showing a charge that ebay sent but i dont see this charge or item for the ammount being shown on my bank account .how do i chat with someone online at ebay
Resolved! Converting Turbo Lister 2 data Files to CSV
Hi I had continued to use Turbo Lister off line to access the data base I had compiled over many many years. Now even though the program is no longer supported by Ebay and it is off line it has asked me to log into Ebay to verify myself and therfore ...
Unable to check out
Unable to pay for an item since the auction ended last night. Get error messages when trying to check out on iPhone and laptop. Is there a widespread problem?
Bank Not Receiving eBay Payout? (Or at least as fast as normal)
I’ve been waiting for 4+ days for my eBay Payout but for some reason I have yet to receive any of it. Is anyone else having this issue? I’ve never had issues like this in the past and I got the sales money relatively fast, but I haven’t gotten anythi...
Resolved! Fixing feedback.
I had just recently given feedback where I have five stars all across and with a positive comment for an item I purchased, but unfortunately the feedback was accidentally selected as "negative". Is there any way to fix this? I can't find anything abo...
cannot send invoice ;;; third day
cannot send invoice i get error : techincal issue try to send later
"Promotable items" not including newly-listed Books (in the new category)
I noticed today, as I manually edit items into the new Books category, that only Antiquarian Books items are being found by the "Promotable" filter at [the standard seller's view] . Items I've edited into the new "Books" Uber-category do not appear, ...
Resolved! Sell an item
Why can't I activate the option "Returns Accepted Bayer, 30 Days, Maney Back" when selling? But the option "Seller does not accept returns" is always activated.Thank you
Please Put Custom (SKU) Search Somewhere....
We are unable to search our clients that are listed under Custom (SKU). We beg you to putthis heading somewhere in our active listings. We can't operate without it. We aresure that others are having the same issue with this as well....Also, please, p...
Can't Resume Draft. "Looks like something's wrong. Please try again" Can't copy, either.
Can't resume my draft.Saw some people said workaround is to create a copy. Can't do that either. The draft is from April 4th. My newer drafts from a few days ago work. Is it common that old drafts quit working? Is it possible to recover this draft, o...
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