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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Glitch: eBay International Standard service to United Kingdom is the same as to United States
Experts, Tonight I set up an auction with Priority Mail shipping to the USA and eBay International Standard to everywhere else. I checked several countries for the shipping cost (the auction is not yet active). Results: United Arab Emirates: $60 eBay...
What is with this new aggravating error message?
Sorry, we couldn't complete your request. Try again later. Arghhhhhhh...I've been getting this off and on for the last three days when trying to access my purchases. Does eBay need more servers?
My listing images are compressed on desktop, but not on mobile, why?
So I use eBay's File Exchange Program to upload my listings in bulk and it's been absolutely fantastic in cutting down the amount of time it takes to upload hundreds of listings. However, whenever I upload that way my images are ALWAYS compressed on ...
Iphone app is 100% trash
I tried to use the app last night but I cant delete anything, save anything, move anything, open anything or do anything. It just does this double refresh and pops back up with everything exactly like it was before I tried to do anything. I dont unde...
Shipped orders show as overdue to be shipped. Help please!
From early April to May 6, some of my shipped orders (23) show up on my "Manage orders awaiting shipment" page. Although they were marked as shipped on time and are individually marked as "shipped" with the shipping date, they are not cleared from my...
Anyone else have their bank info changed without you doing it?
I'm not sure if I've been hacked somehow, or if there is a glitch. My bank account info was changed to an unknown account that isn't mine. My payout went to that account. I was able to get it changed but worry I won't get my payout that was sent to t...
Newsletters from NON Saved Seller
I am receiving a regular e-mail from a Seller that I once had on my Saved Seller list. They are no longer on my Saved Seller list, in fact I have NO Saved Sellers right now. I wish to stop this e-mail, but I can not. I tried clicking on the Seller Pr...
Activity Summary Page totally blank
My activity summary page is completely blank - even while selling an item. In the past, there was always "something" there. Please advise.
PO charging customers for delivery
Is anyone else losing business because the post office has recently been charging customers to pick up their packages? The problem is with first class. I've been shipping since 2010-but this issue just started in March of this year. Ebay allows first...
Resolved! Custom Links on Seller Hub Vanished
On 2 different selling accounts checked on 2 different browsers. All of my custom shortcuts are missing from my Overview pages. Can we get these restored brian@ebay tyler@ebay? I'm not the only one affected according to this post by @mb300e4m on the ...
Updating company details
I am trying to update our company details and I have got to a page where I am getting no where as I get a circle spinning - what do I do
Getting 'Access Denied' message as I try to block a buyer and add him to the Blocked buyer List
I attempted to block a buyer from buying from me and tried to add him to my Blocked Buyer List. I am getting Access Denied message. What's happening? This has never happened before. Is there a glitch with eBay today, 6/6/2021?? I experimented and tri...
Problems posting new listings
When I save a draft, nothing happens. The circle with the arrow goes round and round as it seems like it is trying to save it but it does not. I click out of it to resume my listing and only half of what I write in the description is saved. Also lose...
Schedule Listing Start Days of the Week Incorrect
I've noticed over the last few months that the schedule listing days of the week are wrong. See attached. The days suggest listing is starting on a Saturday, but is actually a Sunday. I've incorrectly listed a few items due to this bug.
Trouble Logging In To EPN account
Every time I try to login, it takes me back to login page again. Can someone explain why that is and what is the solution please. I would like to get started asap. Thanks!
