Report eBay Technical Issues

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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How to contac

How can i contact customer service if I want to talk someone

Unable to access ebay

Hi,Since 21.7.21 I have been unable to access ebay.Error message is "were sorry but this version of the app is no longer supported. Please take a moment to update to the lastest version " Cancel or Update.When i hit up date is goes to google play sto...

Trying to buy return label and get access denied

Access DeniedYou don't have permission to access "xxxxxxxx" on this server.Reference #18.edfda17.1624370141.40b49a6f

Create Listing Report Issue.

Hello Seller Hub>>> Reports section >>> Upload. I have been experiencing the message “Something went wrong” every time I try to Download a template to create a new listings in Bulk. I have reported the issue to Customer Help and they have created a t...

HELP!!!

At this point I'm not sure what to do I tried calling the help line but they called and no one was on the other end or I didn't hear anything but I keep getting an $11 charge from what message is saying is ebay orchard L4? Idk if I've been hacked or ...

Creating a shipping label - error

A few times a week when trying to print a shipping ticket, Ebay errors and states that it can't issue the shipping label. I reported this multiple times to Ebay and they tell me that they know of the technical issue and are working on it. This has be...

browser

Why am i getting a message no supported browser found to openlink

Sorry, all of your items are vehicles listed on eBay Motors and cannot be invoiced.

Purchase History is ONLY showing last 11 items

Problems Leaving Buyer Feedback

Is anyone experiencing problems leaving buyer feedback? I have been unable to leave feedback for several buyers either custom or stored. I get the following message for any type of attempt. Message appears in red at the bottom right of the feedback p...

Resolved! end your listing

I have one listing posted with an error .I went to the site map and clicked on END YOUR LISTING but then an ebay page pops uo stating THAT PAGE IS MISSING.How can now delete a listing ?

How to update my ebay

My tablet and play store won't let me update to the new ebay application, and I can't get on to ebay to check my account

No working editing and creating items

Hi community, I couldn’t work for editing and uploading items nearly 1 month.When I ask EBay customer service, they said it’s the technical issue for some customers worldwide. Has anyone got same issue like me?I’m really angry and disappointed about ...

Auction End Times Show as Pacific Times I am Eastern Time Please Fix/Help

Can someone please let me know how to fix this problem, it has been going on for a few years.All of the items in my watch list show Pacific Time as opposed to my Eastern Time. This is for two separate ebay accounts in our household. Anyone? Thank you...