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Reply Pull down list for @ mentioning still not working right

sheila@ebay 

 

I have lost rack of this issue on The Community but on one of the Winter Seller Update threads when you Reply to a member's post then use the pull down menu with the @ function the author of the post is not there. 

 

This is somewhat frustrating ... additionally, when you try to use the @ function then type the Poster's ID the @ function process adds a space after the @ symbol and backspacing then typing does NOT produce the member ID list of similar names ... you literally and NOT @ mention the Poster on a post ...

 

The threads on the Winter Seller Update will be closed later today so I suspect this may be a set up issue with whoever created the thread in the first place ...

 

Screenshot (3296).png

Regards,
Mr. Lincoln - Community Mentor
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Reply Pull down list for @ mentioning still not working right

sheila@ebay
eBay Staff (Alumni)

Yes, I've noticed this as well @mr_lincoln . Long story short, it was fixed sometime last year but then it went back to the way it is now. Support told that this is expected behavior, but I need to pick up the conversation with the support team again and let them know otherwise.

 

I have found that if you type the entire username, it will eventually show on the list (there are few coffeebeans!) though I think that's too much to try to remember.

Sheila
Community Manager
eBay
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