Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Compatibilities not available

Typically we can put compatibilities into most categories that we have picked for things like door mirrors and such. As of today, that is not the case. No compatibility options comes up for us to pick which vehicles the door mirrors will fit. We have...

Cannot load photos to new listing

Hi, ive been trying to load photos to a new listing, but it seems to not respond when I click the add button. Anyone else having this issue today?

Anyone Else Having Issues With eBay Being Slow?

Running Windows 10. Everything else runs fine. I tried clearing the cache, defrag, and restart. eBay still running slow and won't load the Seller Hub. Been a problem for three days.

Having problems “sell one like this”

Is anyone else having problems creating a listing from “sell one like this?” First it wasn’t even clickable, so I dumped the app and reloaded, and now I keep getting an error notification.

eBay Motors new categories are not working

As of this morning, eBay is mapping their new eBay motors category structure on revised and new listings. Two major problems with this: - The new categories are NOT active on the site - buyers can't browse to them! (reference: 33652 , Car & Truck Sun...

Ebay app issues

Ebay app won't allow me to revise active listings. Started around midnight.Cleared my cache, restarted phone. Checked for updates. None of the above helped.

Prop 65 warning

When trying to update a listings quantity I get an error that my Prop 65 warning is longer than 65 characters: California Prop 65 Warning's value of "This product contains a chemical known to the state of California to cause cancer and birth defects ...

Vintage Jewelry Searches aren't Working

Vintage bracelet search shows 77 items instead of 1000s.

Access denied on server, but able to log on to account on another device.

I got the following Access Denied announcement: "You don't have permission to access 'http://www.ebay.com/shi/i.html?' on this server." --- and I am now blocked on my home computer. I was not given any explanation: no warning, or reason why, or instr...

Ebay motors search not working

I was trying to browse ebay motors this morning from iphone. Vintage parts gives a error when trying to search

Dead Sale link for years

My somewhat repetitious report on the dead link in listings for sales........I reported at/since the last Ebay Live in Las Vegas.........3 yrs? Note that the OPTION to show that link appears on the Manage My store/Listing Frame page I presently have ...

Ebay app not showing entire current purchase history

For the past few months, all updated versions of the ebay app on my Samsung Galaxy S10+ are no longer showing my entire recent purchase history. It will only show the last 11 or so items I have purchased (going back less than a week sometimes). I can...

please check your payment details or use a different payment option

whenever I try to purchase something on Ebay that's what popping up on my screen. have checked all my payment details,card & tried to use a different card and account still the same thing. what could be the issue ?

After a dozen or so attempts, Ebay still can't verify my identity. any tips?

Hi all, hoping someone else has run into the same issue.I've tried multiple different scans/photos of several different forms of identification (driver license, passport etc.) but every time it gets turned down, with no explanation as to what is miss...

Searches from My eBay home screen get stuck

I'm using Chrome Version 94.0.4606.81 (Official Build) (64-bit) on a Windows 10 desktop. When I enter an author's name in the search bar, and select "books" in categories, the search is taking several minutes to return to the point I can interact wit...