Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay default issue

when I moved to the Ebay managed payment system I thought tht all my new listings and my older ones would have been converted from PayPal to Ebay but that is not the case. I have found more than several listings that were still listed as Paypal and w...

Spoof message

This is the 2nd spoof message I've received immediately after an item sold. Comes through Ebay messages requesting the item be sent to a fake name with address in Delaware. The spoof message is attached as an image presumeably to circumvent Ebay's me...

photo editor

Does anyone have an idea of which would be the best or even a better photo editor that I could buy to use. I have been using the available one on my Dell computer and it works somewhat, but I think I need to get a better editor. As I have problems ke...

Shipping address error

Cannot checkout, asking to verify address...even after many verifications

Oops. Something went wrong. Please try again later.

Hello,I have this message: "Oops. Something went wrong. Please try again later." when I try to send a message to a member. I have checked my sent messages and it seems no messages have been sent.I only have this message error for one member because f...

Kontaktaufnahme mit ebay Telefonisch und via Mail nicht möglich

Ich habe mehrfach versucht mit ebay Kontakt aufzunehmen. Obwohl meine Tel. Nr. richig hinterlegt ist, kann ein Rückruf von ebay nicht durchgeführt werden, da angeblich die Tel. Nr. nicht korrekt ist. Über den viralen Chat ist es auch nicht möglich da...

Where does one go to see the OFFERS they sent out?

I sent out a bunch of offers to Watchers the other day. One of those items was purchased. Now that I have shipped the item out, the buyer sent me a message today stating she accepted my offer, but she was charged the full asking price. How can I conf...

Resolved! 23fmorales@ggdn.ty

Using VPN - Ebay flagged account for fraudulent activity

I generally use VPN services while buying stuff online, while doing so on ebay they asked me to replace my password twice on the same day, and now my account is partially blocked, I cannot contact sellers to ask questions regarding my on going order,...

Shipping

Is there a problem with shipping calculator or has Usps first class raised pricing 100 fold? Shipping fees to sent a mens hoodie / 3 item from Maine to Georgia USPS f is $188.00?

awaiting dispatch page problem

Anyone else having a problem 2nd Jan 2022 with the awaiting dispatch page no loading properly or letting them print orders? I can see most of each order but the drop down menu has died and no images are loading - a semi frozen page.

promo shipping discounts are not being applied

I have had to do several large refunds because the promotional shipping discounts are not being applied.I have had flat $5 shipping for 4 or more items but all of a sudden customers are being charged the full shipping amount for each item even though...