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Current and resolved technical issues - updated as of 06/11/2024

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item I Shipped Missing; Weird Tracking Notation:

Shipped item 11/24 and tracking says it was picked up. Today, 11/29 I see a tracking notation "Waiting for Item at XXXX (Origin Post Office." what??? I called my origin PO and they confirmed the item went through there and went out.Since then, no tra...

System Status Selling Service Disruption 12:18 PM 11/30/20

I just checked system status there is a selling service disruption at this time of 12:18 pmHope it is resolved soon

Service Disruption Corrected-12:42 PM THANK YOU E-BAY!

THANK YOU E-BAY!Everything is fine now service disruption correctedNow lets get cyber monday moving full steam!I hope

Seller level - Tracking uploaded on time and validated system issue. NONEXISTINT CUSTOMER SERVICE!!

I currently have 5 transactions in the Tracking uploaded on time and validated affecting my percentages that are all there in error due to a postal carrier miss scan. All items where shipped and scanned by carrier within handling time. During parcel ...

Update

update required but won't let me do it

I can't print labels

I can't print labels We looked everywhere. Looks like this page is missing. If you still need help, visit our help pages.Go to homepage OR ERROR CODE{"errors":[{"errorId":2002,"domain":"ACCESS","category":"REQUEST","message":"Resource not found","lon...

Shipping Label

Keep getting this message: Something went wrong and we were not able to generate the label.

pixelated photos on ebaby listing created in inkfrog

i have 5000 listings on ebay and have a lot of pixelated photos. some mild and outright impossible to figure out. i can not believe that customers would buy these and wonder how many are not buying. my listing are created in inkfrog. From talking wit...

Pricing is in wrong arrangement

I have an iPad Air. The pricing in my sales display is backwards.EX: $250.25 will display as 25,025$ Twenty five thousand (decimal comma) with the dollar sign at the end. I can’t fix this on all my sale items. It will also display incorrectly in my s...

my bill

Every time I try to pay my bill with my card which I know is fine my paypal refuses to let me

Ebay Over Charging Sales Tax

I just called ebay and informed them that they miscalculated and over charged me on the sales tax of my most recent purchase. Minnesota Sales Tax is 6.875% and our local City tax is 0.50%. That it adds up to 7.375%, but ebay charged me 8.2 % sales ta...

Notifications not working

Notifications not working on ebay website, I keep getting a message saying that they are not available at the moment, then you are all caught up. I have had multiple items that have sold and have been paid for that are not showing in the notification...

Resolved! Sale made. Buyer confirms payment went through PayPal, but we have not been paid.

Sales completed on 3 items. We have NOT received payments on items below.Item # 040610944600Item # 070613276405 We've been having ongoing issues receiving payments. eBay tells us we are awaiting payment. In the case of item # 04 06109 44600, the cust...

Where is the "Item Number"

An "Item Number" has not appeared on any listing that I have bid on since mid-September. Evidently it is supposed to be upper left corner of the description panel. Not on my screen. Can anyone help me out?

ebay picture uploads for new listings

Yesterday and today, I have been able to add photos to listings. I didn't change anything. Tried both Safari and Chrome. Latest versions. Worked fine until yesterday. Anyone got any ideas?