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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Also unable to end any of my listings.

I've been trying since 3pm PST, but the system won't let me.

cannot verify my phone number. (same one i have had on ebay 10 plus years!) 2 weeks no fix

like the title says, cant sell on ebay because ebay cant verify my phone number. (same one i have been using for 10 years.) 4 days on phone with customer support (hours and hours on hold) they cant even reset it so i can retry. been on ebay 14 plus y...

So . . . how are those "new category specifics" & resultant searches working out for YOU?

Doesn't it seem strange that my search under "collectibles - postcards" FOR: 1920 pensacola american legion armistice day parade locally published FL FLORIDA turned up ZERO results . . . yet this postcard IS posted for sale on ebay under THIS title: ...

Personalize Item Specific

The Personalize Item Specific for the Auto Parts/License Plates category that was part of the Oct 12th update is not working. As of Monday Oct 18th, I could finally update my listings with the Personalize feature but I'm not getting a "text box" for ...

No return option on new listing and says I don't ship to Finland

I list in car truck parts/accessories. I am still having the problem of not being able to pick return options. It defaults to no returns. I also used global shipping. It now puts in red letters that I don't ship to Finland. This is what shows on my l...

Marketing - Promotions Graph Omission Errors Since Oct. 12 Updates

On Seller Hub -> Marketing the Promotions Graph is only showing Base Sales since Oct. 12, 2021. It is NOT showing any Promotion Sales so the total amount shown for Promotion Sales is too low. This might be tied in with other errors I am seeing for Se...

Selling/ listing

Couldn't sell via the app kept glitching out, app still not working properly. Manage to post my item via my laptop but the item is stated as live but the listing is no where to be seen...

Can’t leave Tracking Ref Number

Can’t leave Tracking Ref Number to my buyers. Made a call 4 days ago to CS, and after a long deliberation they said we are passing it on to an appropriate department. Steel waiting.

Seller Invoicing (ERROR MESSAGE)

In selling section, system will not allow me to send invoices for payment. "states, error please try again later" I tried at 8pm EST and again at 230am EST, same error message comes up. Anyone else experiencing these issues?

Order details page with several orders shows only first tax invoice

If order details page shows multiple order info sections, tax invoice link opens details only for the first order. It opens two PDFs as well, but they both show details from first order.

Current eBay IT software people are straight out of grade school apparently.

The technical problems just keep racking up. Others have posted the same problems. Been going on for months and reported for months - #1. As a seller, I cannot answer questions members post for me to answer regarding my listings anyway within eBay. #...

Technical issues

I just had a sale close for which there were a few other bidders who qualified for second chance offers. eBay had a link for one bidder which I clicked on - however when I got to the next page it said I had input the wrong information. I CLICKED ON T...

Ebay issues for 3 weeks and no solution

So apparently, I posted an auction which violates Vero brand name misuse policy. The auction was automatically cancelled by Ebay with a warning. I can't find the auction anywhere in my listings. I checked the item number and it's not available. This ...

Photos on drafts will not load, I am unable to list, today is one of the big listing days for me.

I am not able to do listing as the photos will not load. Looks like others are having similar problems, but this is the first time this week for me to see this issue, I did a few listings yesterday, no problems at that time. Thanks for any help you c...

Problem Creating New Message on Selling

Using my other ID I created a new topic in the selling discussion titled "Postcard Item Specific Suggestions, Questions, and Hopefully Answers from eBay" at 9:46 AM PST but it doesn't show up. I also added 3 replies and they don't show up either so I...