Report eBay Technical Issues

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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't list my items

Trying to list items since yesterday, November 5th, will get down to description of item, will type it in, but when I try to push DONE nothing happens. ..will save for later go back a hour or two and the same issue occurs.

Resolved! Problem with printing labels

Anyone having issues with printing their shipping labels? Clicking on “Purchase shipping Label” and nothing happens.

Filtering bug on eBay website

Hello, I would like to report a bug on ebay.ca. The problem does not exist on ebay.com BugWhen you filter model railroads and trains by HO gauge it lists other scales as well. I have tried in Chrome and Firefox. Both are up to date. I am logged into ...

Resolved! Store issues

I cannot see or get into my store no matter how many times or ways I answer the survey that pops up. Neither can any of my subscribers. Is anyone else having this problem since eBay did an update on the stores?

Says seller doesn’t ship to my location.

says seller doesn’t ship to my location , doesn’t show a picture of item or anything.

Search Engine

Clicking on items takes to a page with to picture. Clicking on buying options says buyer does not ship to UK.

How long are archived messages kept?

^Title Also, why is there no appropriate forum category for this type of question? It's not really a technical issue or problem and none of the other selections apply, unless I'm missing something and am way off base here. Thanks...

Item does not ship to you

I am both a seller and occasional buyer. Today as a buyer, I received an offer that says in the shipping "Item does not ship to you." The seller is in the US and my shipping address is also in the US. This also means that I do not see the shipping ch...

ebay retroactively changing impression and page view?

Has there been a change to the impression and page view system?Are they retroactively changing numbers, this never happened before example on monday it would say 1ktuesday 900Wednesday 800 is there a new retroactive algorithm in effect that doesn't g...

EBAY Money back guarantee

Why dosen't EBAY make it possible to contact Ebay reps over EBAY Money back guarantee? The so called help just sends you in circles with no out come. The scammer stores are smart so one size doesn't fit all. We need human contact not automation.

Only one offer from buyers in the last 12 hours!!!!

Ebay please stop hurting us seller and our business. As stated before I normally get an average of few offers per hour and to now go 12 hours with only ONE offer!!!! Come on now, please fix the sites technically issues. Since the beta version of the ...

Resolved! "My eBay" page links are not working

I have problems with the MyEbay page links not working.I'm talking about the page in the attached image, where none of the links in blue works. They highlight when the cursor is above it, but a click does nothing. I'm tried it on Safari, Edge, Chrome...

Screen Shot 2021-11-05 at 8.04.15 AM.png

New Sign In activity on your account showing up everytime I need to sign in

This just started happening today. At first I worried and quickly changed my password. Then when it asked me to sign in and I had the new password, I got the exact email. Then just looking at a few things I needed to sign in again and I got the same ...

Can't Upload photos

Had this problem a few days ago and now I'm having it again. I can't upload any photos.......only seeing a spinning circle icon that doesn't stop

Order details glitch

I use the order detail page and stick the postal receipt to it for all of my records. A few days ago the page will only print in landscape which is hard to see because of the small print. I called E-Bay, but they do not have a clue as what the proble...