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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Prop 65 warning

When trying to update a listings quantity I get an error that my Prop 65 warning is longer than 65 characters: California Prop 65 Warning's value of "This product contains a chemical known to the state of California to cause cancer and birth defects ...

Vintage Jewelry Searches aren't Working

Vintage bracelet search shows 77 items instead of 1000s.

Access denied on server, but able to log on to account on another device.

I got the following Access Denied announcement: "You don't have permission to access 'http://www.ebay.com/shi/i.html?' on this server." --- and I am now blocked on my home computer. I was not given any explanation: no warning, or reason why, or instr...

Ebay motors search not working

I was trying to browse ebay motors this morning from iphone. Vintage parts gives a error when trying to search

Dead Sale link for years

My somewhat repetitious report on the dead link in listings for sales........I reported at/since the last Ebay Live in Las Vegas.........3 yrs? Note that the OPTION to show that link appears on the Manage My store/Listing Frame page I presently have ...

Ebay app not showing entire current purchase history

For the past few months, all updated versions of the ebay app on my Samsung Galaxy S10+ are no longer showing my entire recent purchase history. It will only show the last 11 or so items I have purchased (going back less than a week sometimes). I can...

please check your payment details or use a different payment option

whenever I try to purchase something on Ebay that's what popping up on my screen. have checked all my payment details,card & tried to use a different card and account still the same thing. what could be the issue ?

After a dozen or so attempts, Ebay still can't verify my identity. any tips?

Hi all, hoping someone else has run into the same issue.I've tried multiple different scans/photos of several different forms of identification (driver license, passport etc.) but every time it gets turned down, with no explanation as to what is miss...

Searches from My eBay home screen get stuck

I'm using Chrome Version 94.0.4606.81 (Official Build) (64-bit) on a Windows 10 desktop. When I enter an author's name in the search bar, and select "books" in categories, the search is taking several minutes to return to the point I can interact wit...

E-Bay code broke the Vinyl Record Category

I have many new, shrink wrapped vinyl records that have no UPC code on them (old enough to predate UPC being used on records).I used to be able to list these, leaving the UPC field blank, even though it was listed as required. There is no option to s...

Messages From Ebay

For about 1 year I have been getting a message from ebay that says this: New sign in activity on your eBay account. I currently have 140 of them in my message folder. When I sign in I get the CAPTCHA Images & have to click the images before I can get...

Trouble posting sale item on eBay motors and help features are not working

Is eBay motors down? I have been trying to post a new sale item all morning. I can develop the draft but when I try to list it, nothing happens. Both the chat feature and the call-me feature are not working.

Printer Friendly page is not printing properly on Safari as of today

Printer Friendly page is not printing properly on Safari as of today. It cuts off all the sales information on the right side.

Cluttered Feeback View

On my feedback page, I have 3 or 4 feedbacks that I don't want to leave feedback for, they are non-payers, and one is someone that tried to return a non-returnable item by taking it apart and declaring that the item somehow magically unscrewed all th...

Another day, another glitch

Today I am getting messages telling me there are watchers on certain item, lower the price, yada yada. I have seen these before and ignore them. However today the items they are sending messages about items that have NO watchers according to my activ...