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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search active listings is wonky...

When using the search box from 'Search Active listings' within the seller hub, the results are frequently not complete. The exact search keyword one day will yield and different number of items the next day. This is a nightmare when trying to do inve...

Cant communicate with seller, doesn't work.cant't bid or make offer either not working!

I have tried making offer on an item and get a message "Unable to purchase this item due to restrictions from seller". I have never communicted with the seller before. I tried sending a message and get " were sorry we couldn't find an answer for you....

Missing sales in seller hub my daily totals less than what was sold

I am missing sells in seller hub, they show less on the sales chart than what was sold. I even down loaded the XL spreedsheet and they are missing there. Funny sales are missing but ebay fees show when I look at my percentage of the sales there way o...

Your listing cannot be canceled

This is coming up on all 4 of my accounts. If I try to end a buy it now listing with no open offers or anything like that and it won't let me.

What Happened? Can No Longer Print Packing Slips or Shipping Labels?

Not sure what happened... but something's gone wrong in connection with printing detailed packing slips... and it appears we're now required to download the shipping label in order to print the label? Something has changed... and it's not helpful at ...

BULK LABEL PRINTING ERROR

Since last Friday October 8th I keep getting an error message when trying to access the Bulk Label Printing Option, I have several orders ready to be shipped but I cannot print the labels.Printing labels individually it is not an option since I need ...

E-bay Motors listings defaulting to no returns ?

We are having trouble in E-bay Motors with all listings defaulting to No Returns. Anyone heard anything ?Thank you.

Fraud

I received an email on and item I have listed for sale. The mail had a hidden phone number in it and a request to contact them. I texted the number and I suspected it was the old scam of they will send a check with the shipping fee added in and you c...

I Also Cannot End my Listings

I see others are having problems too... What to do?

Resolved! I'm not able to end any of my listing too. Whats up ?? Any ideas ??

Also unable to end any of my listings.

I've been trying since 3pm PST, but the system won't let me.

cannot verify my phone number. (same one i have had on ebay 10 plus years!) 2 weeks no fix

like the title says, cant sell on ebay because ebay cant verify my phone number. (same one i have been using for 10 years.) 4 days on phone with customer support (hours and hours on hold) they cant even reset it so i can retry. been on ebay 14 plus y...

So . . . how are those "new category specifics" & resultant searches working out for YOU?

Doesn't it seem strange that my search under "collectibles - postcards" FOR: 1920 pensacola american legion armistice day parade locally published FL FLORIDA turned up ZERO results . . . yet this postcard IS posted for sale on ebay under THIS title: ...

Personalize Item Specific

The Personalize Item Specific for the Auto Parts/License Plates category that was part of the Oct 12th update is not working. As of Monday Oct 18th, I could finally update my listings with the Personalize feature but I'm not getting a "text box" for ...

No return option on new listing and says I don't ship to Finland

I list in car truck parts/accessories. I am still having the problem of not being able to pick return options. It defaults to no returns. I also used global shipping. It now puts in red letters that I don't ship to Finland. This is what shows on my l...