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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

auto-relist feature defaults to ON even when manually canceling an auction that has no bids

This is a really nasty feature. I had an item for sale that was automatically re-listing as expected each time the auction ended without any bidders. After a few rounds of that, and lowering the price, I put an end to the madness (or so I thought) by...

grammar help

Issue is not a replacement for problem! Issue is not a replacement for matter! 27 October 2020 Actually, the intent (or meaning) of issue is not equivalent to problem. Regrettably, many Americans are fostering incorrect grammar. ‘Issues with this tra...

As of today the font size has shrunk

Like my letters bigger without losing right side of page visibilityLike it's been for the last 14 years

Ebay glitch

Hello. I bought an item with a gift card as usual. In MY account the item appears as paid for, but for the seller, it appears that only the shipping cost was paid (it can't be the gift card since I used the remaining amount to buy another item in whi...

EBAY site tech issues

Can't print shipping, can't leave feedback, anyone else having issues today?

Thumbnail Images not working

Anyone else have issues with Thumbnail/Images not working properly? Been happening for a couple weeks at least, I spoke with Ebay 2x and they said it is a known site issue that they're working on..........but it's taking forever to fix. I have at lea...

SYI Gallery Problems

I am having a problem with getting gallery images into the Sell Your Item form. When I move a jpg into the SYI gallery box, Iget the following error. But when I look at the SYI preview page that same gallery jpg shows up just fine. ==================...

Photo orientation

We sell mostly books. We like to take several photos of these books. The problem is that when ebay uploads the pics they are usually the wrong orientation (no matter how they are in our file). It is time consuming to go through every one and flip the...

Bulk shipping packing slip changes...... again

So the packing slip created when do bulk labels has reverted back to the old slip with monetary amounts...... That's fine with me EXECEPT they didn't include SALES TAXES in the calculation. So now I'll get the inevitable question from some buyer beca...

Seller Central Overview page not working

Has anyone noticed that the Seller Central Overview page is not working? All the other functions seem to be. But this means, for instance, that you cannot check on your auctions without running a search on the individual items, and it isn't possible ...

"You can't cancel this order because there is a problem with one of the items in the order."

Since yesterday 10/21/20 when I try to cancel unpaid orders (buyers have requested to cancel by messanging me directly), I get the error message, "You can't cancel this order because there is a problem with one of the items in the order." It appears ...