Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Messaging

For the past two weeks now, each time I click "messages" icon, or try to reply to a message, it automatically brings me to the eBay home page. Only way to message someone is to go to my recent purchases and go to contact seller. Why is this? Making t...

EBay App Listing not showing correctly

A few weeks ago, the app was working fine, after updating to the latest version I am unable to view worldwide listings, I tried changing the settings to worldwide. Nothing works, eBay.com on safari is working fine. Just frustrating how you have billi...

User avatar by Adventurer
  • 157 Views
  • 2 replies
  • 1 helpful

Pictures not showing up in listings.

Pictures not showing up in listings.I've been selling on eBay since the late '90's, and a few months ago, my pictures started not showing up for many of listings. When I first make a listing, they show up, and they show up in the 'unsold', and 'draft...

User avatar by Thrill-Seeker
  • 173 Views
  • 1 replies
  • 1 helpful

Listing technical issue, anyone else?

Tried to post some listings this evening, but I can't go beyond the item description box. I click done and it changes color, but doesn't advance. Every other listing category works fine. I try to access them as drafts to continue editing and the scre...

User avatar by Adventurer
  • 141 Views
  • 2 replies
  • 0 helpful

What does this mean: The item specific Connectivity is missing. Add Connectivity to this listing

Hi all don't understand what does this mean and how to fix it:==This item failed to launch with the following error:Seller Profiles will soon be mandatory while creating a new listing. Support for Legacy Shipping, Payment and Returns fields will be g...

Can't sell because ebay won't add photos. Photos are JPEG format, on a Mac.

i created several drafts but ebay won't post my listings because ebay system won't add my photos. (i only have ONE photo for each listing.) i use a macbook and my photos are in jpeg format. I CANNOT SELL IF PHOTOS CANNOT BE ADDED. this is very import...

Account locked after 17 years, can't change password, not gettng eBay email with 'code'

I was getting messages from eBay that someone had tried to log into my account, please change your password. So on Sept 10-2021 I did and have been locked out of my account every since and after being a power seller on here for 17 years. I have spent...

BID WON'T RETRACT

Tried to retract a bid for an item whose description changed significantly.All I get is "Unknown system errorAn error has happened while processing the request." and the bid won't retract. What gives?

Customer bid on an item and then waited for delivery then said did not recognize buying the item?

So I had an Apple Watch series 3 for bid for about 10 days a customer won the item then ask to have the item sent to a different address(not the first time to send item requested by customer to a different address as gift are a possible reason for su...

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